Category Assistant

1 week ago

Rugby, United Kingdom Hafele UK Limited Full time

**Location: Rugby Head Office**

**Your new Company**:
Häfele is an internationally trusted name supplying furniture fittings, ironmongery and hardware to the trade. We are recognised for our extensive range and quality of products as well as our expertise in the industry and excellent customer service. Häfele UK provides comprehensive customer support through our best-in-class sales and support team.

**Your new role**:
Reporting into the Category Manager, this role will provide daily administrative support to a team of Product Group Managers. Responsibilities will include new product information gathering, product query resolution, supporting the production of printed and digital product media, product data maintenance and supplier engagement.

Interpersonal and communication skills are a must as you collaborate and engage across other Häfele functions, proving excellent customer service to all, as is flexibility and organisational skills as you provide administrative support to the wider business and Category team.

**Your responsibilities will include**:

- Data collation from supplier partners, ensuring all data is complete, accurate and uploaded to deadlines
- Product data maintenance - entry and maintenance of new and existing product reference data to ensure that it is accurate and optimised to support the wider business
- Co-ordinating Product Notifications within your assigned product category in support of the wider business, ensuring timely resolution to agreed SLA’s
- Co-ordinate sales enquiries from internal or external customers within your product category
- Provide required support & assistance during the creation of printed & digital media creation
- Support the management and resolution of Vendor Compliance Reports (VCRs), working in collaboration with internal colleagues
- Act as an ambassador for Häfele within the UK market, raising our brand profile and nurturing relationships with key stakeholders, e.g. customers, suppliers, industry bodies - supporting the positioning of HUK as a key player in the market

**Experience/Qualifications**:

- Good team player
- Good communication skills
- Good attention to detail
- IT literate in Microsoft and relevant database systems
- Product knowledge desirable
- Ability to thrive in a fast-paced working environment
- Ability to prioritise, use own initiative and work to deadlines
- Positive ‘can do’ attitude

**What you’ll get in return**:
You will receive a competitive salary, depending on experience; company bonus scheme, healthcare, pension and additional holidays with length of service, plus excellent learning and development opportunities. This is an exciting opportunity for someone looking to gain experience client side.

This position is full time (38.75 hours a week), Monday to Friday. Hybrid working also available. Please send your current total remuneration package, CV and covering letter to the Human Resource Department

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

COVID-19 considerations:
Temperature check on site, Masks required when entering and moving around the building, one way system and hand sanitiser stations.

Work Location: Hybrid remote in Rugby CV21 1RD

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