IT Network Manager

3 weeks ago


Crawley, United Kingdom Flat Fee Recruiter Full time

Our school client is looking for an experienced **Network Manager** to lead the two-person support team to maintain, develop and implement their IT systems.

**IT Network Manager
Crawley, RH11
Full Time, Permanent Position**
**Grade 9 £30,656 - £33,359, depending on experience (inc. Crawley weighting)**

**Please Note: Applicants must be authorised to work in the UK**

This Catholic school has an excellent reputation both locally and across West Sussex. It’s a place where students and staff inspire each other to be the very best they can be, do you want to be a part of that?

They have a strong sense of community based upon mutual respect. The staff work incredibly hard and are prepared to go the extra mile for their students. Their committed students contribute enormously to making the school such a welcoming and productiveplace.

**About the Role**:
You will have overall responsibility for managing the help desk ticketing system, handling all aspects of IT technical support and prioritising your own and your team’s workload. You will need to have excellent inter-personal skills and be able to communicateclearly and sensitively with stakeholders as well as work well in a team. You need to be able to work on your own initiative and have the ability to work to deadlines.

A key element of the role will be to contribute and support the ICT development plan, addressing any barriers to Teaching and Learning. You will also be responsible for ensuring that the school is GDPR compliant.

**Key Duties and Responsibilities**:

- Maintaining security policies to ensure that safeguarding guidelines are adhered to
- Ensure compliance with software and service licensing
- Ensure backups are completed successfully and resolve any errors that arise
- Setting up new users (students & staff) with the correct level of authorisation
- Ensure servers and services have the most uptime possible
- Configuring device images and enrolling them to WDS for deployment
- Manage and approve/reject Windows Updates using WSUS
- Looking after virtual server environment that runs on Hyper-V
- Management of a macOS suite using an MDM (jamf)
- Purchasing I.T equipment for the school adhering to yearly budget
- Advance and upgrade the technology in the school
- Manage the school’s Wi-Fi
- Ensure asset management is undertaken
- Make sure that old devices and drives are disposed of securely and correctly
- Ensure that exams can run without technical issue

**Personal Skills Required**:

- Problem-solving skills
- Excellent communication and presentation skills
- Project management skills
- The ability to lead and motivate a team of two

**Essential Knowledge & Requirements**:

- Windows domain management including: Active Directory; DNS, WSUS, RDP, TCP/IP Scope Management, Group Policy.
- Windows Backup management
- Experience managing a busy ticketing system
- Hyper-V host and guest management
- Cable patching
- Desirable:_
- Knowledge of Linux based operating systems (mainly Debian)
- Experience of managing macOS using an MDM (jamf)
- Budget management experience
- Experience with Zabbix
- Knowledge of school MIS systems (Bromcom) and printer management software (PaperCuts)
- Experience managing a phone system (Panasonic)
- Team management experience
- Switch management knowledge

Our client is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

**No agencies please.**

Other suitable skills and experience includes IT Team Manager, IT Helpdesk Manager, Technical Support, IT Support Manager, IT Support Technician, IT Jobs Crawley, ICT



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