Operations Support Team Supervisor

3 weeks ago

Warrington, United Kingdom Last Mile Group Full time

Job Advert Details
**About the opportunity**:
We are currently looking for a permanent **Operations Support team Supervisor **to join our Operations Support department at our Warrington Office.

As **an Operations Support Team Supervisor **you will lead the Operations Support Team with a shared purpose, effectively manage all aspects of Scheduling onsite operational staff in the most efficient way and Completion Records process to ensure all records are submitted to the asset owner within agreed timescales. You will also produce management reports and analyse on the performance for Scheduling and Completions.

Could you power up your career with Energetics?

**Your responsibilities**:

- Manage Operations Support Team to ensure the effective and efficient delivery of scheduled works.
- Ensure compliance with health and safety and technical requirements, including company policies and processes.
- Responsibility for team welfare, engagement and development.
- Drive productivity, efficiencies and continuous improvements focusing on costs, quality and safety.
- Develop and maintain a suite of accurate and regular reports for performance, efficiency and costings.
- Responsible for maintaining the company schedule of works including driving efficiencies into planned works and delivering of programmed works.
- Ensure all compliance paper work is complete, accurate and submitted to the relevant network operator within 10 working days of the connection date, also, any queries from site are reviewed and complete within 48hours.
- Oversee plant and material orders and ensure the relevant business systems are updated where required.
- Conduct regular team meetings and interface meetings with other Supervisors where required.
- Ensure full stock control and oversee monthly/quarterly stock takes on our own stock, consignment stock and van stock.
- Set SMART Objectives and conduct regular meetings and appraisals.
- Establish and maintain productive two way relationships with both internal and external stakeholders.

**Experience / Knowledge**:
Essential:

- Experience working in an Administrative role and working to quality control standards
- Experience of working in a utility or engineering related discipline
- Fully proficient user of all Microsoft Office packages

Desirbale:

- Experience of managing small technical teams and/or processes
- Experience of working in a similar utility role
- Understand Multi-Utility construction methods and processes
- Setting and monitoring of KPIs and working to achieve agreed SLAs

**Qualifications**:
Essential: 5 GCSEs / Standard Grades including Maths and English

Desirable: Management qualification

**Attributes**:

- Excellent communication skills and demonstrable ability to effectively manage personal and team workload and priorities
- Organised, methodical approach to work with an eye for detail and accuracy
- Ability to work on own initiative and as part of a team.

We offer good benefits and remuneration packages, but most importantly, an enjoyable and rewarding place to work. We believe in rewarding our people well and there are plenty of career opportunities for the right person.

**In return of your hard work and dedication, we can offer you**:
**Core Benefits**:

- 25 Days Holiday plus Statutory Days
- Holiday Buy Back Scheme (Purchase up to 5 Additional Days)
- Up to 7% Employer Pension Contribution
- Life Assurance (x4 Annual Basic Salary)
- Refer a Friend Incentive
- Hybrid Working (3 days in the Office, 2 from home)
- Flexible Start and Finish Time
- Discretionary Bonus
- Private Medical Insurance
- Company Sick Pay

At Last Mile Infrastructure, we are one of the UK’s largest Independent Network Owners, owning and operating in excess of 500,000 gas, electricity, water and wastewater connections serving residential and commercial customers.

Energetics Design & Build, as part of the Last Mile work with the UK’s leading housebuilders, construction firms and independent consulting companies. We provide gas, electricity and water connections to new residential and commercial developments for housing and construction customers across the North of England, North Wales, and Scotland.

It is our vision to be the UK’s leading independent multi-utility provider. People are our most valuable “asset” and therefore it is our mission to not only attract but **retain** the best talent to support delivery of our corporate business strategy and share our company’s success. To achieve this, we need to be at our very best in everything we do - and employ experienced, enthuastic and committed people.

At Energetics, we are committed to fostering an inclusive and diverse working environment, where employee wellbeing is at the forefront in making sure our people feel valued. We provide tailored ongoing training and development, but most importantly, long term career opportunities for you to **Grow With Us**. If you are motivated to succeed and have a ‘can-do’ attitude, we

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