Complex Needs Coordinator

2 months ago

London, United Kingdom Lewisham Council Full time

**Job Ref**: COM-22-067

**Job Type**: Full-time 35 hours
**Closing Date**: Monday 20 February 2023, 11:59pm
**Contract Type**: Temporary fixed term for 2 years
**Salary**: £40,503.00 to £42,510.00 per annum

**The role**
Lewisham Council are recruiting to an exciting opportunity to help support some of our most complex residents and how we develop our local system and services.

The role has two focuses. The first is to hold a small caseload of highly complex and multiply excluded service users.

The post holder will enable these service users to access support and resources to meet their needs by securing coordinated input and a coherent approach from key parts of the local health and social care system.

The cases will often interact with local housing, adult social care, supported housing, substance misuse, primary care, mental health services.

The other focus of the role is to map and analyse the local system response to residents who have highly complex needs. The post holder will produce recommendations to improve services from the perspective complex needs.

The post holder will establish and facilitate multi-disciplinary practices to cement joint up working as the response to complex case management across Lewisham.

**Location**
Whilst the service is primarily based in Laurence House, we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis

**What we’re looking for**
We are looking for someone with extensive experience working with people who have complex needs. A good understanding of the health and social care system, interventions and service which are offered for people with complex needs, and the legislative framework which underpins these services. An understanding of the gaps and shortcoming of these services would be helpful.

You would be skilled at working with people with complex needs, with a track record of supporting people to access services. You would also be able to navigate multi-agency systems, to join up different interests and achieve positive outcomes. You would have a focus on service users.

Experience of building multi-agency partnership would be helpful in fulfilling the role. Experience of understanding processes and system to be able to make recommendations for improvements would also be helpful.

In return we will support you in developing into this position, and help you use and develop your skills in a highly challenging but rewarding environment.

This is a new role and a good opportunity for someone with the right skills and experience to develop a new area of work for Lewisham and genuinely change people’s lives.

In return, we’ll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference to our local community.

**Salary details**
£40,503.00 to £42,510.00 (PO2 SCP 31-33)

**Further information**

Lewisham Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share in this commitment.

For a full job description and person specification, and for further information about the recruitment process, please click on the links below.

Please

Please

**Closing date**

Monday 20 February 2023, 11:59pm

The Council reserves the right to close adverts early if there is a large response.

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