Commercial Solutions, Program Management Office

2 weeks ago

London, United Kingdom Mastercard Full time

**Our Purpose**

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

**Job Title**

Commercial Solutions, Program Management Office, Senior Specialist

Role Overview - Commercial Solution - Program Management Office (PMO) Senior Specialist
- The card and non-card, business-to-business (‘B2B’) payments space represents a significant opportunity for Mastercard. To enable Mastercard to deliver value in this space it needs to think big and bold, innovate with intention, deliver scalable solutions, and move fast to exceed our clients’ expectations.
- Mastercard is focused on developing partnerships, a platform vision, and an approach to address historic pain points around B2B Payments, as well as to create new value delivery opportunity at multiple levels, in ways that go beyond payment.
- The PMO is responsible for 5 pillars supporting the Commercial Solutions B2B payments business:
1. Executive Reporting - Work with cross-functional stakeholders to prepare updates to the CEO, Management Committee, and other senior leadership groups

2. Partnership Commercialization - Accelerate partner commercialization, establish repeatable processes for contracting, go-to-market planning, and track KPIs post-implementation. This includes building direct relationships with B2B network partners and expanding relationships within the B2B networks and their clients to drive payment volumes

3. Product Strategy and Governance - Maintain a consolidated product roadmap across multiple large global programs and enforce change management by using a quantitative scoring methodology to ensure new solution requests align to Commercial Solution strategy

4. Post-Acquisition Integration - Manage acquisition integration across functions, maintain a comprehensive plan to manage key risks and interdependencies. Lead development of acquisition key tracking metrics aligned with transaction value drivers and manage synergy plans to drive performance management

5. Vendor Performance Management - Work with Product and Engineering leads to develop and monitor metrics to measure and track vendor and partner performance, identify growth and improvement opportunities, and evaluate the value and impact
- Does delivering on a big vision from the ground up excite you?
- Do you like to think big, ask hard questions and work with others who share the same passion to do big stuff that matters?
- Do you want to lead the global success of the Commercial Solutions organization?
- Do you have passion for helping MasterCard to enter new spaces, opening new opportunities and possibilities for the company, its partners and customers?

Role
- Help manage complex and high-priority projects, and manage sponsors and stakeholders with competing priorities and time constraints across all typical project phases:
1. Project initiation and scoping, including definition of plans and setting and managing realistic expectations for successful delivery with internal stakeholders and external clients
- Support business case development and benefits realization tracking
- Develop project documentation, including project plans, risk and issue logs, and status reports

2. Business analysis and requirements definition
- Support business case development and benefits realization tracking

3. Testing and implementation
- Communicate testing status to senior management, and other key stakeholders

4. Ongoing project management, and quality assurance throughout the project
- Collaborate with cross-functional teams to ensure timely delivery of project milestones
- Facilitate stakeholder meetings and communications including preparation and distribution of Weekly Project Updates and measurements against GDV targets
- Ensure compliance with program and project management standards
- Liaise closely with other project participants to feed requirements and learnings to speed and scale onboarding efforts

All About You

Essential knowledge, skills and experience:

- Bachelor’s degree in Business Administration, Finance, Engineering, or related field
- 2-3 years of experience in program or project management (experience in financial services or management consulting strongly preferred)
- Excellent communications skills to communicate with stakeholders, cross-functional teams, and clients, and to facilitate stakeholder meetings

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