Sales Co-ordinator

The company is looking for a Sales Co-ordinator on a permanent basis for our Willenhall depot reporting into the Group Sales Director. The successful applicant will hold key responsibilities as below:
- **Job brief**

As a Sales Co-ordinator you will be responsible for the following:
- **Responsibilities**

**Logistics planning**
- Overseeing the transport of products from Head office and other supplier to GUK warehouses
- The transport of products from the latter to customers
- Management of day to day relationship with logistics / transport service providers including, without limitation, relationship with warehouse service providers.
- Build a strong working relationship with group operations, inbound service providers and UK logístical operators.
- Management and communication of flow of products to all GUK customers relating to fulfilment, shortages, reduced shelf life, in essence any amendments on a daily basis.
- All other services connected with logistic matters including trackability / traceability relevant to European and local laws, regulations and best practice.
- Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
- Resolve any arising problems or complaints informing customers of any delivery schedule updates.
- Work closely with relevant warehouse workforce ensuring maximum efficiencies within operation.

**IT**
- Management of IT systems to manage stock levels, delivery times and transport costs and to use associated information systems to coordinate and control the order cycle.
- Management of data from IT systems to evaluate performance and quality and to plan improvements.

**Sales and aftersales to customers of GUK**
- Assist from a logístical perspective the management of any relationship with final customers, distributors, sales agents, with the purpose of maintaining the high level of service our customers have come to expect
- Have full working knowledge of the company and its products and brands. This will be an ongoing process with new lines being introduced to the business
- Managing the main client base, delivery of samples and fulfilment of customer requirements
- Processing orders for our retail customers.
- Managing all customers’ orders and ensure relevant deliveries are recorded and processed.
- Aftersales assistance to customers including any quality service assistance and customer care.
- Management and communication immediately to Granarolo S.p.A quality dept. any defect, non-conformity of product found or communicated by customer and cooperate with the dept. providing all necessary information to carry out analysis.
- Invoicing of all allocated accounts
- End of month reports, KPI reporting and rebates to be undertaken.
- Service providers and suppliers other than Granarolo S.p.A
- Management of the relationships with all providers of services to Granarolo UK and products suppliers other than Granarolo S.p.A.

**Procurement**
- In charge of daily operational purchasing needs such as planning, issuing and following up on Purchase Orders delivery and shipment schedules.
- Resolve supply, quality, service and invoicing issues with suppliers.
- Evaluate supplier performance based on quality standards, delivery time and best prices and ensure all the criteria are met according to the organizational requirements and expectation.
- Undertake any other ad-hoc duties as assigned.

**Sales & Marketing**
- Sales administration support
- Sales analytical support
- Marketing activities support when required

**Requirements**:

- Must be computer literate with a good knowledge of Word / Excel/ Powerpoint
- Knowledge of Sage would be an advantage
- Being able to speak fluent Italian would be an advantage but not essential
- Demonstrable ability to work independently
- Excellent analytical, problem solving and organisational skills
- Key team player and strong interpersonal skills
- Attention to detail, both in the inputting and reviewing of information.
- Ability to meet deadlines and work under pressure
- Accountability and adaptability

**Package**
- Salary Dependent upon Experience.
- Access to company benefits.
- Company Pension.
- 20 days holiday + bank holidays.

**No Agencies**

**Job Types**: Full-time, Permanent

**Salary**: From £23,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Sales: 2 years (required)
- Logistics: 2 years (required)
- Procurement: 2 years (required)
- Sage: 1 year (preferred)
- Customer service: 1 year (preferred)
- Purchasing planning: 1 year (preferred)
- Microsoft Office: 1 year (required)

**Language**:

- Italian (required)

Work Location: In person