Guest Happiness Assistant

7 days ago


Rye, United Kingdom The Gallivant Full time

**Work Authorisation**

United Kingdon [required]

We don’t actually use the title Guest Services as we think Guest Happiness is far more accurate. They are typically the first our guests will meet and the last they say farewell to, so we are very particular in who we pick to join.

We are constantly being approached to host private events, from small gatherings to very well-known brands wanting to take over the whole site. Fortunately, most of these advances are from recommendations from past happy customers.

**Join our Team**

We are building the happiest team in hospitality, and we’d love you to join us

The Gallivant is an independent, boutique hotel located on the south coast of England, across from Camber Sands beach, with vast picturesque dunes and endless sea views. Our mission is to create memorable moments that restore happiness and inspire well-being, and we believe that every member of our team is integral in helping us achieve this goal.

If you are interested in working for a growing business, working alongside brilliant people who share a collective desire to deliver happiness and exceptional service, the Gallivant is the place for you. We are at the beginning of an exciting journey with an inspiring vision and are looking for motivated and passionate people to help us grow.

**Why Work at the Gallivant?**

We are on a mission to make people happy, and we know that starts with our team. We have recently launched our ground-breaking “Wellness Charter” which has been designed to support our team to stay balanced, healthy, and happy in an industry that too often ignores the importance of both physical and mental health. Here are some of the highlights of the benefits of joining our team:

- Progressive and competitive bonus structure
- Company-funded gym membership
- Excellent staff discounts on stays, food, and drink
- Free staff yoga, fitness, and cooking classes
- Enrolment in Bupa Premier Health Insurance
- Access to the Hospitality Action Employee Assistance Programme
- One extra day paid holiday on the week of your birthday

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-35 per week

**Salary**: £19,000.00-£22,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Gym membership
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
- Weekends only

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

Reference ID: GHAFeb23



  • Rye, United Kingdom The Gallivant Full time

    **Work Authorisation** United Kingdon [required] We don’t actually use the title Guest Services as we think Guest Happiness is far more accurate. They are typically the first our guests will meet and the last they say farewell to, so we are very particular in who we pick to join. We are constantly being approached to host private events, from small...


  • Rye, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join us in a prominent role as Owner and Guest Experience Manager.All potential candidates should read through the following details of this job with care before making an application.Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating...


  • Rye, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join us in a prominent role as Owner and Guest Experience Manager. Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating amazing memories is second nature.   So, why Parkdean Resorts?  Well, besides the one-of-a-kind team culture,...


  • Rye, East Sussex, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating amazing memories is second nature.   So, why Parkdean Resorts?   Well, besides the one-of-a-kind team...


  • Rye, East Sussex, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join our fantastic reception team as Assistant Guest Experience Manager. Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating amazing memories is second nature.   So, why Parkdean Resorts?   Well, besides the one-of-a-kind team...


  • Rye, East Sussex, United Kingdom Parkdean Resorts Full time

    Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer:  ~ Annual Management Bonus scheme  ~ Clear career progression pathways ~ Up to 50% off holidays with us  ~25% off holidays for friends and family  ~30% off park...

  • Receptionist

    3 weeks ago


    Rye, United Kingdom The Gallivant Full time

    We are building the happiest team in hospitality, and we’d love you to join us. We are on a mission to make people happy, and we know that starts with our team! We have recently launched our ground-breaking “Gallivant Wellness Charter” which has been designed to support our team stay balanced, healthy and happy in an industry that too often ignores...

  • Bartender

    1 week ago


    Rye, United Kingdom The Gallivant Full time

    We are building the happiest team in hospitality, and we’d love you to join us. We are on a mission to make people happy, and we know that starts with our team! We have recently launched our ground-breaking “Gallivant Wellness Charter” which has been designed to support our team stay balanced, healthy and happy in an industry that too often ignores...

  • Server

    5 days ago


    Rye, United Kingdom The Gallivant Full time

    We are building the happiest team in hospitality, and we’d love you to join us. We are on a mission to make people happy, and we know that starts with our team! We have recently launched our ground-breaking “Gallivant Wellness Charter” which has been designed to support our team stay balanced, healthy and happy in an industry that too often ignores...

  • Weekend Barista

    1 week ago


    Rye, United Kingdom The Gallivant Full time

    We are building the happiest team in hospitality, and we’d love you to join us. We are on a mission to make people happy, and we know that starts with our team! We have recently launched our ground-breaking “Gallivant Wellness Charter” which has been designed to support our team stay balanced, healthy and happy in an industry that too often ignores...


  • Rye, United Kingdom Jeakes House Full time

    We are looking for someone to join our friendly housekeeping team at Jeakes House Hotel in Rye. Part time hours, midweek and weekend mornings, some early starts may be required. You will be asked to work to a high standard to provide the best possible experience for our guests. The work can be fast paced at times and you will be working as part of a small...

  • Sommelier

    2 weeks ago


    Rye, United Kingdom The Gallivant Full time

    We are building the happiest team in hospitality, and we’d love you to join us. We are on a mission to make people happy, and we know that starts with our team! We have recently launched our ground-breaking “Gallivant Wellness Charter” which has been designed to support our team stay balanced, healthy and happy in an industry that too often ignores...


  • Rye, United Kingdom The Gallivant Full time

    **Work Authorisation** United Kingdon [required] We don’t actually use the title Guest Services as we think Guest Happiness is far more accurate. They are typically the first our guests will meet and the last they say farewell to, so we are very particular in who we pick to join. We are constantly being approached to host private events, from small...


  • Rye, East Sussex, United Kingdom Parkdean Resorts Full time

    Your career, your way. Join us in a prominent role as Owner and Guest Experience Manager.  Are you an empathetic people person looking for a career with a little more life? Join our reception team where guest experience comes first and creating amazing memories is second nature.   So, why Parkdean Resorts?   Well, besides the one-of-a-kind team...


  • Rye, United Kingdom The Gallivant Full time

    **The role** Responsible for the selling and management of private events and weddings at The Gallivant and coordinating with operational departments to ensure every event is extraordinary. **How** - Effective and timely management of all enquiries to meet demand and customer expectations - Conduct prospect site visits, co-ordinated with our operational...

  • Hotel Receptionist

    4 weeks ago


    Rye, United Kingdom N.E. Recruitment Full time

    My client is looking for a Receptionist, to join a front of house team at this prestigious hotel, located in the Rye area. Possible live in is available for this role. Part-time will be considered if you live in the local area. As RECEPTIONIST, duties consist of: * Being in a customer facing role. Training will be provided. This role will suit a candidate...

  • Hotel Receptionist

    4 weeks ago


    Rye, United Kingdom N.E. Recruitment Full time

    My client is looking for a Receptionist, to join a front of house team at this prestigious hotel, located in the Rye area. Possible live in is available for this role. Part-time will be considered if you live in the local area.As RECEPTIONIST, duties consist of: * Being in a customer facing role. Training will be provided. This role will suit a candidate who...

  • Receptionist

    3 days ago


    Rye, United Kingdom Parkdean Resorts Full time

    Owner & Guest Experience Advisor Camber Sands Holiday Park Charismatic? A big people person? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners experience holiday happy every single time. No experience? No worries! If you’ve got...

  • Waiting Team

    3 weeks ago


    Rye, United Kingdom Balfour Hospitality Full time

    The Ship Inn, located in the heart of the historic East Sussex town of Rye, is a family-friendly pub and dining room with 11 individually designed hotel rooms. It's a popular hub for locals and visitors, known for serving locally sourced seasonal food. If you're passionate about providing exceptional service, we would love to welcome you to our team. **We...

  • Waiting Team

    4 weeks ago


    Rye, United Kingdom Balfour Hospitality Full time

    The Ship Inn, located in the heart of the historic East Sussex town of Rye, is a family-friendly pub and dining room with 11 individually designed hotel rooms. It's a popular hub for locals and visitors, known for serving locally sourced seasonal food. If you're passionate about providing exceptional service, we would love to welcome you to our team. **We...