Housing Support Officer

3 weeks ago

Harlow, United Kingdom Adecco Full time

Are you experienced in providing housing related support to clients, to enable them to maintain their tenancies and to achieve their aspirations for independent living.

This will be achieved by assisting and encouraging customers to meet their personalised housing plans and helping them to access support from a wide range of agencies on a full-time
**permanent** basis.

Salary will be maximum of
**£25,900**, and you would be expected to be based on site for the majority of the time.

**The closing date is 15/06/23, Interviews ASAP**

**Role Purpose**:

- To carry out** Personal Housing Plans** and **Risk assessments**:

- Support clients in meeting their set goals set in accordance to their Personal Housing Plans
- Work with clients to understand their housing and support needs, as well as their ambitions, strengths and talents, with a view to increase their ability to cope and live independently
- Provide support and advice to **vulnerable people** to enable them to manage their tenancies
- Assist clients in** reporting repairs**:

- Provide support on** budgeting, maximising income, reducing expenditure, dealing with debt, rent arrears and welfare benefits** (including Housing Benefit)
- Working with a range of agencies to promote health and well-being, including harm reduction to reduce the impact of risky behaviours such as alcohol and/or drugs misuse
- To sign post clients to specialist organisation
- Liaise with colleagues and other partners in event of **tenancy breakdown**:

- Maintain **accurate records**:

- Record and report **safeguarding** concerns in line with duties and established policies and procedures
- Attend multi-agency meetings to promote the needs of clients
- Refer clients to the Housing Officer in the event of tenancy breakdown
- To carry out regular** planned visits** in order to maintain the support service for tenants
- To ensure confidentiality and data protection are observed at all times in compliance with the Data Protection Act & the General Data Protection Regulation
- ** To stand in for other team members as and when required**

**Communication**:

- Contribute to Group Newsletter
- Collate case studies, photographs and information from the field and provide to Public Relations

**Personal Specification**

**Experience**:

- At least **2 year's experience in support work or similar role**:

- Demonstrable ability to develop nonjudgmental professional relationships with vulnerable clients (people with mental health issues, substance misuse)
- Experience working with those who have **experienced homelessness**:

- Able to communicate well with clients and peers
- Ability to **work positively** without direct supervision, managing own time, meeting deadlines and undertaking training.
- Ability to liaise positively with other agencies
- A knowledge of **Health & Safety legislation** to (basic first aid, food hygiene and infection control)

**Skills and Competencies**
- Computer literate (Excel, Word, Outlook and the Internet).
- Demonstrable ability to plan and prioritise own workload
- Excellent communication skills
- Ability to** demonstrate initiative and work well under pressure**:

- Ability to work as part of a team
- Acts as a role model to others in the team, sharing knowledge and experience when necessary, whilst respecting and valuing the contribution other team member's experiences can bring.

**Desirable**
- **Level 3 Health and Social Care**:

- Level 3 Information, Advice and Guidance
- Clean driving license

**excellent written and verbal communication**,
**Performance Minded** and Ability to implement personal housing plans, risk assessments and vulnerable people.

Don't miss out on this fantastic opportunity to join our team as a
**Housing Support Officer** click 'Apply' now

To speak to a recruitment expert please contact Aleem Akbar

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