Digital Product Trainer and Adoption Specialist

3 weeks ago


London, United Kingdom Goldsmiths University Full time

**Digital Product Trainer and Adoption Specialist**:

- Department
- IT and Digital Services
- Vacancy Type
- Open-ended/Permanent
- Full-Time/Part-Time
- Full Time
- Salary
- £41,987 - £46,668
- Actual Hours
- 35
- FTE
- 1
- Contact Details
- Posted Date
- 25/06/2023
- Closing Date
- 16/07/2023
- Ref No
- 9980

Are you passionate about technology and education? Do you have the knack for explaining complex concepts in an easily understandable manner? Then, we have an exciting opportunity for you

We are in search of a Digital Product Trainer and Adoption Specialist to join our innovative Digital Products team.

**About the Role**

We're seeking a Digital Product Trainer and Adoption Specialist who will play an integral role within our Digital Products team. The role involves identifying training needs for our digital product portfolio, creating comprehensive training resources, and delivering effective training sessions. The specialist will also provide constructive feedback to the product teams, continually update and refine training methodologies, and work collaboratively on the successful introduction and implementation of new digital products. In conjunction with the Digital Product Teams, the specialist will develop training materials, focusing on understanding the core purpose, functionalities, and best practices for product adoption.

They're well-versed in blended training methodologies like virtual online learning and eLearning, possess a deep understanding of customer behaviours, needs, expectations, and are adept at working within Agile teams. This individual exhibits integrity, flexibility, creative thinking, and innovation. They are user-focused in their technical support approach, excel in interpersonal and communication skills, and possess strong problem-solving abilities. They stay calm under pressure, have a cooperative approach to teamwork, take personal responsibility, and show initiative.



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