Technical Trainer

3 weeks ago

London, United Kingdom United Talent Agency (UTA) Full time

United Talent Agency is looking for a Technical Trainer to contribute to the development of UTA’s clients’ technical skills. This role will ensure a consistent, clear, and impactful flow of information to drive behavior change and user adoption.

What You’ll Do:

- Creatively develop, diligently maintain, and implement a variety of user adoption strategies to educate and drive end user tech usage and comprehension.
- Identify areas for continued training and education and create or edit training materials as necessary to improve clarity and effectiveness.
- Monitor and report on user adoption trends, needs, and feedback to continuously drive improvements
- Thoughtfully plan and support the rollout and adoption of new and existing technology solutions
- Assist and support IT Department leadership to ensure alignment of user adoption and training strategy with departmental goals (OKRs) and overall IT organizational vision.
- Collaborate internally with Project and Product Managers on departmental projects as assigned.

What You’ll Need:

- Bachelor’s Degree in a related field or equivalent work experience.
- 2+ years of prior work experience in a corporate environment, ideally in a training role.
- Clear, innovative writing and oral communication skills.
- Strong presentation and facilitation skills with the ability to interface and creatively educate across all business groups and through all levels of the organization.
- Technical proficiency and adaptabily.
- Curiosity and passion around learning.
- Ability to effectively collaborate and influence.
- Agility to adapt to changing organizational and operational needs.
- Capacity to work independently within a fast-paced environment.
- Strong organizational and time management skills.
- Can think through the impact of organizational change to anticipate needs and communications.
- Experience with the core technologies being used; Zoom, Slack, Box, Asana a plus.
- Experience with mobile devices; iPhone, Android, iPad a plus.
- Experience with both Windows and Mac operating systems a plus.
- Project coordination or product management experience a plus.
- Entertainment industry and/or agency experience a plus.

What You’ll Get:

- The unique and exciting opportunity to work at one of the leading global entertainment companies.
- Access to the tools, leadership, and resources you will need to create and drive a center of excellence.
- The opportunity to do the best work of your career.
- Work in an inclusive and diverse company culture.
- Competitive benefits and programs to support your well-being.

About UTA

UTA unites ideas, opportunities and talent. The company represents some of the world's most iconic, barrier-breaking artists, creators and changemakers—from actors, athletes and musicians to writers, gamers and digital influencers. One of the most influential companies in global entertainment, UTA's business spans talent representation, content production, as well as strategic advisory and marketing work with some of the world's biggest brands. Affiliated companies include Digital Brand Architects, KLUTCH Sports Group, Curtis Brown Group, and MediaLink. UTA is headquartered in Los Angeles with offices in Atlanta, Chicago, Nashville, New York and London.

For more information:
UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.

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