Hotel Night Porter/ Receptionist
4 days ago
**We're looking to hire a Night Porter to work in a bospoke hotel in Huntingdon. We're looking to fill 2 positions**:
- _**1 x 2 Days Night Porter per week - **_£12,636_
- _**1 x 4 Days Night Porter per week - **_£25,272_
The Guest Experience is a key role within our hotels. You are the first impression a guest will have upon arrival at the hotel so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely important.
**Responsibilites**
- Assist guests with reservations, bar and, activity bookings
- Keep up to date with knowledge of facilities, pricing and promotions
- Greeting guests upon arrival and making them feel welcomed
- Administering check-ins and check-outs, assigning rooms
- Providing front desk services to guests
- Assigning rooms
- Complete night audits
- Ensure the public areas are cleaned
- Serve drinks at the bar
- Set up of conference rooms
**Is this the role for you?**
- Passion for delivering exceptional guest services
- Courteous and pleasant attitude towards guests and other team members
- Patience and good listening skills
- Conflict resolution experience
- Good telephone manner and IT Skills
- Ability to work under pressure and able to multitask
**Benefits**
- Family and Friends discounts in hotel
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training professional qualifications, including course fees
- Internal opportunitys readily available for promotions
**If this sounds like the role for you or you require anymore information then we would love to hear from you Please call us directly on 01480 217832 to streamline the recruitment process.**
**Job Types**: Full-time, Permanent
**Salary**: £25,272.00 per year
**Benefits**:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- 8 hour shift
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
**Experience**:
- Night Porter: 1 year (preferred)
Work Location: One location
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