Customer Service Apprenticeship
1 month ago
Job description
The role involves
Good Phone Manner
Speaking with customers and taking booking at a good level
Using booking system to input job Details Accurately on to operating systems
Communicating with drivers dealing with costs and prices for both drivers and
customers, as well as updating customers with delivery eta and updates on the
Bookings.
Making sure all customer paperwork is obtained and sent to customers after
every job is completed.
Some Geographical Knowledge for the UK would be an advantage, as well as
communicating with well drivers and customers.
A level of IT skills will also be needed to use Operating system as well as
booking system.
Be able to manage your time and multi task in a fast-moving environment
some experience of Logistics would be an advantage however training will be
Working from Lichfield offices - Unit 6 Trent Business Centre Eastern Ave
Lichfield WS13 6RN
**Job Types**: Full-time,
Hours 9am to 5pm
Wage - standard Apprentice wage for the first 6 months then Government
company bonus scheme
Holidays 20 days plus bank holidays
**Benefits**:
- Casual dress
- On-site parking
Schedule:
- Day shift
**Education**:
- GCSE or equivalent (preferred)
**Job Types**: Full-time, Apprenticeship
**Salary**: £5.28 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Lichfield: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
Reference ID: #CSBanner
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