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Travel Consultant
3 months ago
**Ref**: HF24001
**Location**: Hybrid working with a minimum of two days per week in the Borehamwood office
**Contract**: Permanent - 39.5 hours per week
**Salary**: £23,500 - £25,500
**Reporting to**: Sales & Support Team Leader
**Job Benefits**:33 days holiday inclusive of bank holidays, Pension contributions with Aviva, Comprehensive medical benefits package with MediCash, Annual familiarization visit at any of our country houses for you and your family (after 3 months), Free on-site car parking, One paid day each year to volunteer at a charity of your choice, Exclusive discounts at several outdoor equipment stores, Exclusive discounts on our holidays throughout the world for you, your friends & family (Subject to availability), Free professional training and development courses, Cycle to work scheme
**Overview**:
We have an exciting opportunity for a Travel Consultant to join our successful team. This is a fantastic opportunity for a sales and customer service driven professional to make a real impact to our guests seeking holidays in our UK country houses.
**About the role**:
**What are we looking for?**
We are looking to welcome a Customer Service driven professional who has a commercial
- ground working with reservations systems or the ability to learn new IT Packages. We need someone who is confident on the phone talking to customers and may have come from an office-based customer service
- ground.
- Someone who is excited to work in a fast paced and sometimes high-pressured environment, with a methodical approach and team player focus.
- Excellent communications skills and a strong level of numerical reasoning is a must.
- Our team works Monday - Friday 9am - 5.30pm or 10.30am - 7pm, and alternate weekends 9am - 1pm. Sometimes we work Bank Holidays for which we give time in lieu.
- Passion for travel and walking a bonus
**About HF Holidays**:
An award-winning British heritage brand, HF Holidays has been leading the way for walking and special interest holidays since 1913. We offer over 260 thoughtfully curated guided and self-guided tours and holidays in six continents, covering nearly 40 destinations in Europe and the rest of the world. We are run as a co-operative with a strong focus on community and a shared love of the great outdoors. Friendship, fun, fresh air, and the feelgood factor is always at the heart of what we do. Our 500-strong team are based at our two offices in Cumbria and Hertfordshire and across our 16 country houses located a skip away from some of the UK’s best-loved national parks and Areas of Outstanding Natural Beauty.
**Our Application Process**:
- Travel Consultant | Bookings Consultant | Reservations Consultant | Holiday Bookings Consultant | Travel Bookings Consultant | Travel Agent | Customer Service | Holiday Sales |_
**Location**
Head Office (Borehamwood)
**Field**
Customer Services
Sales
**Time**
Full Time
**Date**
24 May 2024
**Start Date**
17 June 2024
**Company name**
HF Holidays
**Description**
Here at HF Holidays, we have over 100 years’ experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays and every year over 60,000 guests choose to travel with us to over 70 destinations all over the world.
We currently employ a team of over 500, who work in our two main offices in Elstree and Penrith and across our 17 country houses around the UK, all in National Parks or Areas of Outstanding Natural Beauty.
