Rental Sales Coordinator

4 weeks ago


Trafford, United Kingdom David Phillips Full time

David Phillips is the premier furnishing service provider for agents, investors, property developers and other residential property providers across the United Kingdom. This includes build-to-rent developers, student accommodation and care home providers.
We have over 20 years’ experience of supplying design-led furniture through our rental, fitted furniture, interior design and core furnishing services. We operate in the challenging intersection between B2B & B2C, service & retail. This makes it possible to provide turn-key services to the highest profile developments throughout the UK.

We are looking for a shining star to head up our Rental Admin team in our award winning Customer service team who can excel in a fast-paced environment, be pro-active and ensure that all customer issues are swiftly resolved. They will be responsible for managing customer expectation by planning and organising successful delivery of rental installations, ensuring each delivery is made adhering to department process, taking into account our set costs and enhancing the customer experience.

Good working experience, knowledge, and skill in the use of Microsoft Office suite of software particularly Micro-soft Dynamics Navision (ERP) and Office 365.

Knowledge of a ticketing system - Freshdesk / Zendesk is advantageous but not essential.

We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week after a probation period.

**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free or subsidised travel
- On-site parking
- Referral programme
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Trafford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)
- Customer Service: 3 years (required)

Work Location: Hybrid remote in Trafford


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