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Home Ownership Officer

2 months ago

Woodford Green, United Kingdom Adecco UK Full time

**Home Ownership Officer**

Working Pattern: Monday to Friday 9am-5pm

Hours working: 36 hours per week

Pay Rate: £16.29 PAYE per hour / £20.58 Umbrella per hour

Location: Woodford Green

We are looking for a Home Ownership Officer to work with a local council. The role will be focusing on ensuring legislative and council requirements are achieved.

**Duties**:
To provide a Home Ownership service that is responsive, customer orientated, that delivers high levels of satisfaction, enhances the quality of life for residents, encourages and supports each resident in the development and monitoring of services.
- To assist the home ownership management in the implementation and monitoring of the councils policies relating to equality and diversity
- To achieve performance targets and standards
- Making repayment agreements
- Taking payments over the phone
- Undertake income recovery action including attending court
- Ceasing and creating leasehold accounts
- Maintenance and updating of information on the Northgate System

You will be responsible for the service charge collection and recovery. Maximising income from service charges and other charges by following the income recovery process including attending court where necessary and liaising with mortgage companies and solicitors.

Day to day management of all aspects of leasehold management
- Drafting response to complaints, members enquires, FOI requests
- Reply to correspondence with leaseholders and other agencies
- Section 20 notices
- Section 20(B)2 notices
- Consultation under the Common hold & Leasehold Reform Act 2002
- Billing Revenue & Capital service charges
- Day to day management of building insurance
- To investigate and report on relevant issues, including insurance claims
- Attendance at LVT's, RVT's
- Taking action where lease agreements have been breaches
- Attendance at court to give evidence to support claims
- Processing deeds of variations
- Investigate leaks, visiting where necessary and finding a resolution
- Resolving leaseholder disputes
- Attending the leaseholder forum meeting
- Organising and attending major works meetings

A full job description can be provided upon request.

Thank you,

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Sascha Hilder

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