Complaints Handler

2 weeks ago


Manchester, United Kingdom Page Personnel Full time

Opportunity to work for a leading Retail company
- Excellent benefits

**About Our Client**:
Our client is a leading fashion retailer with a great reputation on the market. They are looking for Complaints Handlers to join the team, as they are going through a period of growth and are looking to expand the team. This role offers excellent career progression, working in a friendly and supportive team environment, within their state of the art offices based in Manchester city centre.

Duties of the Complaints Handler will be:

- Identify the root cause of issue and look for areas to improve on
- Deliver outstanding customer service
- Supporting customers with a resolution
- Taking ownership
- working effectively & in a timely manner
- Understand the customers view points
- Working collaboratively with all areas of the business

**The Successful Applicant**:
The successful Complaints Handler will have the below skills:

- To understand customer requirements. responding with professionalism and effectively use your organisational skills.
- Ability to work to targets & deadlines
- Previously worked within customer resolution management
- Excellent communication & organisational skills
- Ability to negotiate & offer resolution
- Resilient

**What's on Offer**:
Job offer
- Salary £22,000
- Great company benefits
- Hours Monday - Friday 9am - 5pm


  • Complaints Handler

    Found in: beBee S GB - 3 days ago


    Manchester, United Kingdom Michael Page Legal Full time

    We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in handling complaints and implementing effective solutions.Client DetailsOur client is a leading player in the legal industry, boasting a large team of experts...

  • Complaints Handler

    Found in: beBee jobs GB - 3 days ago


    Manchester, United Kingdom Michael Page Legal Full time

    We are seeking a dedicated Complaints Handler, who will efficiently resolve customer issues within our Legal Compliance Department. This role is ideal for a detail-oriented individual, proficient in handling complaints and implementing effective solutions.Client DetailsOur client is a leading player in the legal industry, boasting a large team of experts...


  • Greater Manchester, United Kingdom Eden Brown Full time

    Eden Brown are seeking a highly experienced Complaints Handler to work on a 3 month temporary assignment in Manchester The role is a hybrid position with a mixture of working from home and in the office. However, office working will be required for the first two weeks Your responsibilities will essentially involve providing admin and telephone support to...

  • Complaints Handler

    Found in: Talent UK C2 - 5 days ago


    Manchester, United Kingdom CarFinance 247 Full time

    About The Role Here at Car Finance 247 we are looking to recruit an Complaints Executive to join our Customer Care Team! As the Complaints Executive, you will be able to liaise confidently with our Customers, Lenders, Dealerships and internal stakeholders to obtain fair customer outcomes whilst maintaining our high standards in Compliance and Quality...


  • Stockport, Greater Manchester, United Kingdom IRS Recruitment Full time

    Our Client is looking for a Commercial Claims Handler to join their team in Stockport. * Providing guidance on making a claim and the involved processes * Advising how to proceed with the claim * Collecting the necessary information and documents to proceed with a claim * Reviewing the claimant's insurance policy and assessing whether their claim...


  • Greater Manchester, United Kingdom Blue Cross For Pets Full time

    Veterinary Services Call Handler, Manchester rehoming, advice and behaviour unit (Radcliffe) Permanent, full time Blue Cross are one of the UK’s leading animal welfare organisations for animals. We support sick, injured and homeless pets and care for more than 40,000 animals every year through our rehoming, veterinary and education programmes. What is...

  • Complaints Handler

    Found in: Jooble UK C2 - 7 days ago


    Salford, Greater Manchester, United Kingdom Davies Full time

    Valued and Supported: Reward Platform: Unlock exclusive discounts at over 800 retailers. Work-life balance? Learning Opportunities: Proactive Caseload Management: Efficiently handle claims, meeting Service Level Agreements (SLAs) consistently. Manage third-party suppliers to drive cases toward settlement, considering service quality, cost, and...

  • Complaints Handler

    6 days ago


    Salford, Greater Manchester, United Kingdom Davies Full time

    Valued and Supported: Reward Platform: Unlock exclusive discounts at over 800 retailers. Work-life balance? Learning Opportunities: Proactive Caseload Management: Efficiently handle claims, meeting Service Level Agreements (SLAs) consistently. Manage third-party suppliers to drive cases toward settlement, considering service quality, cost, and...


  • Manchester, United Kingdom Oodle Finance Full time

    **Customer Service Advisor** - **Hybrid Working - Manchester** **Salary - £21,000 - £25,000 Depending on experience plus bonus** **Hours - 37.5 hours per week, Monday to Friday 9am to 5.30pm & 1 hour for lunch** **Hybrid working - 3 days in the office, 2 at home** **What are our Perks & Benefits?** - Performance bonus (% dependent upon department) -...


  • Manchester, United Kingdom Oodle Finance Full time

    **Customer Service Advisor** - **Hybrid Working - Manchester or Oxford** **Salary - £21,000 - £25,000 DOE plus bonus** **Hours - 37.5 hours per week, Monday to Friday 9am to 5.30pm & 1 hour for lunch** **Hybrid working - 3 days in the office, 2 at home** Oodle are growing our Customer Service team and are looking for new Oodlers to join our Team in...

  • Case Handler Quality Assessor

    Found in: Whatjobs ES C2 - 5 days ago


    Manchester, United Kingdom Guidant Global Full time

    Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necessary, to...


  • Manchester, United Kingdom Guidant Global Full time

    Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necessary, to...


  • Manchester, United Kingdom Guidant Global Full time

    Guidant Global are currently seeking several Quality Assessors to join and play a vital role in our growing case handling team. You will be reviewing, analysing, and assessing completed cases as well as giving valuable and constructive feedback to colleagues, fostering their growth and development. Additionally, you will offer support, where necessary, to...

  • Claims Processor

    5 days ago


    Manchester, United Kingdom Robertson Group Full time

    We are currently looking for passionate and motivated individuals to join us in the role of Third Party Claims Handler; this is an exciting opportunity for someone looking to develop a career in the insurance industry. To be successful you will need the drive required to meet and exceed customer expectations, build internal and external relationships and...