Housing Triage Officer

2 weeks ago


Ashford, United Kingdom New Appointments Group Full time

We are working with Ashford Borough Council to recruit a Housing Triage Officer to provide members of the public with expert, professional, comprehensive advice and information on all aspects of housing for approximately 2 months.

You will be responsible to triage & assess individual cases and ensure that they are allocated appropriately to receive advice and assistant.

Role requirements
- Ensuring that all enquiries are dealt with in an empathetic and friendly manner.
- Providing support to the housing support Officers

In order to be considered for this role you must have practical working knowledge of housing and homelessness legislation and ideally at least 2 years' experience working in a homelessness and / or housing advice.

This is a temporary role full time role with an immediate start expected to last until the end of Mar 23.


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