Scheduler

2 weeks ago


Havant, United Kingdom The Hyde Group Full time

**Havant**

**£24,000 - £25,520 per annum**

We’re looking to recruit a skilled Trade Scheduler to join our Property Services Team at our Havant office. This is a permanent contract, working 35 hours per week on a shift basis between the hours of 8am and 5pm.

At the Hyde Group, our vision is to provide a great home for everyone. Our values guide the way we operate as a business: we’re customer driven, inclusive, collaborative, and innovative.

**Duties of a Trade Scheduler**:

- Effective and proactive scheduling, tracking and management of operatives’ diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required.
- Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works.
- Prioritise workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first time fix, ensuring operatives have the right materials to complete their work.
- Provide excellent customer service to our residents whilst scheduling work in the most cost effective and productive manner.
- Maximise the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments.
- Work collaboratively with all departments, to ensure performance targets are achieved.
- Closely monitor the punctuality and quality of job completions and feed back to trade supervisor supporting information on operative performance levels where required.

**About you**:

- Previous scheduling/planning experience
- Excellent organisational skills
- Good communication skills
- Ability to prioritise well
- Able to work well under pressure
- Proactive and positive approach towards work

We offer a great flexible benefits package, a 35-hour working week, a fantastic pension scheme and the opportunity to work for an organisation whose social purpose is to help provide people with a home.

Diversity and inclusion are integral to the Hyde Group as a social business, and critical in delivering our vision of a great home for everyone. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


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