Customer Service Advisor

3 weeks ago


Kirkby, United Kingdom Liberty Full time

Liberty has an exciting opportunity for a Part-Time Customer Service Advisor to join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suits their needs and those of the business. You will need to be in a reasonable commutable distance for training and meetings). You will be working on a part time basis,20 hours over 5 days, with some evenings and weekends. In return, you will receive a salary of £10324.32 per annum Plus Excellent Benefits.

We are an experienced and innovative property services business that is committed to putting customers and clients at the heart of everything we do. The Liberty Group is passionate about housing maintenance and development, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work.

The strength of our organisation lies in the quality of the people we work with. We’re proud to employ the most talented, driven individuals within the property services sector.

As our Customer Service Advisor, you will provide a high-quality customer service and administration experience.

**Responsibilities for the Customer Service Advisor will include**:
Deal with all incoming and follow up contact from customers who have

an enquiry or service request

Promoting a customer first culture whilst ensuring that service levels

and standards are maintained

Ensure all enquiries are resolved whilst providing exceptional customer service

Input, collate and record customer information accurately using a variety of IT systems ensuring service level targets are actively worked towards and achieved

**What we are looking for in our ideal Customer Service Advisor**:
Experience in a customer service environment, and experience in the operation of computerised data base systems and strong IT skills and the use of Microsoft office software (specifically Outlook, Word). Call/service centre environment and / or social housing experience would be beneficial.

**We offer a range of benefits for a rewarding career including though not limited to**:

- Pension scheme
- Discounted gym memberships
- Discounts and savings on travel, hotels, shopping, holidays and restaurants
- Cycle to Work scheme
- Life Insurance
- Smart Health (including round the clock access to 24/7 UK-based GPs)
- Health Shield Plan
- 23 days Holiday entitlement plus Bank Holidays
- Death in Service Payment
- In addition to the above, at Liberty _we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required._

If you have the desire to work in a busy and high performing team, why not join us as our Customer Service Advisor and click “apply” below - we want to hear from you



  • Kirkby, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Customer Service Advisor to join our team, based in the Knowsley area (agile working environment). As our Customer Service Advisor, you will provide a high-quality customer service and administration experience. You will be working on a full-time, permanent basis, working 40 hours per week (5 days in 7 inc weekends)...


  • Kirkby, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Part-Time Customer Service Advisor to join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suits their needs and those of the business. You will need to be in a reasonable commutable distance for training and meetings). You...


  • Kirkby, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Customer Service Advisor to work overnight shifts and join our team based in the Knowsley area (employees are agile working and therefore permitted to work from their home address or a location that suites their needs and those of the business. You will need to be in a reasonable commutable distance for training and...


  • Kirkby, United Kingdom Kworks Full time

    We have been an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. Working Days: Monday to Friday, Shift Pattern: 8 - 5...

  • Sales Advisor

    1 month ago


    Kirkby, United Kingdom New Look Full time

    **SALES ADVISOR**: **Level**: L8 - Retail Staff **Closing Date**: 27/01/2023 **Permanent / Fixed Term**: Permanent **Store Location**: Kirkby **Contract variations available**: 8 hours **More about the role**: **About Us** At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take...


  • Kirkby, United Kingdom Centre63 Full time

    **Responsible to** **Y.E.S Project Coordinator - Ann Norris** **Centre 63’s C.E.O Jackie Croft and then Board of Trustees** **DATE OF JOB DESCRIPTION**: Post to start 4th July. **HOURS OF WORK**: 4 days (26 hours per week) **Holidays** Including Bank Holidays 24 days (pro rota) **SALARY**: **£18,000 PA** Contract initially for 2 Years with a...


  • Kirkby in Ashfield, United Kingdom Central England Co-operative Full time

    Location- Kirkby-in-Ashfield - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- SKEGBY ROAD STORE - 100755 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Kirkby in Ashfield, United Kingdom Vision West Nottinghamshire College Full time

    **Employer**: Continental Direct **Employer address**: Greenwood House, Kirkby in Ashfield, NG17 7LE **Apprenticeship summary**: Continental Direct are part of the Sutton Auto Factors group and wish to add to their existing team of customer service & sales representatives with an apprenticeship route. Learning all aspects of the business and working with a...


  • Kirkby, United Kingdom Future Industrial Services Ltd Full time

    **About Future Industrial Services Ltd** Future Industrial Services is a national provider of a wide range of industrial services activities to businesses such as the oil & gas industry, utilities and power stations. We carry out tank cleaning, sewer cleaning, provide labourers to industry, power station cleaning during shutdown periods plus hazardous waste...

  • Service Administrator

    17 hours ago


    Kirkby, United Kingdom Kworks Full time

    We have been an established national organisation, with contracts covering the length and breadth of the UK and Ireland. We believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do. - Working Days: Monday to Friday, Shift Pattern: 8am -...


  • Kirkby in Ashfield, United Kingdom Héroux-Devtek Full time

    Share Facebook Twitter Email LinkedIn Company Bio: Entrepreneurial Leader Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe. The Company’s longevity, flexibility, and track record for the development and implementation of...


  • South Kirkby, United Kingdom PHS Group Limited Full time

    **Healthcare Service Driver** As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy - and ensure they remain our customers! As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent...

  • HR Coordinator

    4 weeks ago


    Kirkby, United Kingdom Surface Transforms Full time

    **HR Coordinator** **Who are we** Surface Transforms are experts in the development and production of carbon-ceramic materials and the UK’s only manufacturer of carbon-ceramic brakes for automotive use. Surface Transforms' unique patented Carbon-Ceramic technology provides the ultimate braking performance for road and track. Here at Surface Transforms...


  • South Kirkby, United Kingdom phs Group Full time

    Class 2 Service Driver As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy – and ensure they remain our customers! Being an experienced Class 2 Service Driver in our Healthcare...


  • South Kirkby, United Kingdom UYR Ltd Full time

    **Responsibilities**: - Take instruction from the Client Services team on the requirements for the day - this may include checking deliveries to sites, creation of POD reports, liaison with courier companies to reslove any issues - Operate within the UYR PIVOT online toolkit, updating information to clients - Liaise with the other departments to ensure good...


  • Kirkby Lonsdale, United Kingdom Booths Full time

    **Customer Assistant Fresh Food Counters (Specialist)**: - Location- Kirkby Lonsdale- Discipline: - Retail- Job type: - Permanent- Salary: - £11.50- Job ref: - 022403- Published: - 15 minutes ago- Expiry date: - 02 Jun 2024 10:59**SPECIALIST CUSTOMER ASSISTANT** Fresh Food Counters Advertised Salary: £11.50 **Job Description**: Booths is more than just...


  • Kirkby Lonsdale, United Kingdom Booths Full time

    **Customer assistant Fresh food counters, Evenings and weekends**: - Location- Kirkby Lonsdale- Discipline: - Retail- Job type: - Temporary- Salary: - £9.89-10.00- Job ref: - 015844- Published: - 21 minutes ago- Expiry date: - 15 Apr 2023 10:59**Advertised Salary**: £9.89- £10.00 Booths is more than just a well-loved store. It's a family. It’s about...


  • Kirkby Lonsdale, United Kingdom Booths Full time

    **Specialist Customer Assistant 18+ Kirkby Lonsdale 22.5 to 36.75 hours**: - Location- Kirkby Lonsdale- Discipline: - Retail- Job type: - Permanent- Salary: - £09.89-10.00- Job ref: - 015663- Published: - 23 minutes ago- Expiry date: - 02 Apr 2023 10:59**Specialist Customer Assistant 18+ Booths is more than just a well-loved store. It's a family. It’s...


  • Kirkby, United Kingdom Kingdom Services Group Ltd Full time

    This allows you to: Full PAYE status (still allows Tax Credits/SSP etc). Remain eligible for SSP/SMP. Weekly pay every Friday. Holiday pay. Job flexibility – allowing you to be registered with more than one company. The ability to claim and be paid legitimate HMRC work/travel related expenses each week. Company Pension - NEST (Automatically...

  • Sales Ledger Clerk

    1 month ago


    Kirkby, United Kingdom Liberty Full time

    Liberty has an exciting opportunity for a Sales Ledger Clerk to join our team, based in the North West region (Knowsley). You will be working on a full time basis, on a 6 month FTC, working 40 hours per week and in return, you will receive a salary of £21,000 per annum Plus Benefits. The strength of our organisation lies in the quality of the people we...