Yardi 1st Line Support Analyst
4 weeks ago
Yardi 1st line Support Systems Analyst
Sheffield/ Hybrid
£25,000 - £31,500
**Company Overview**
Cobalt is delighted to be supporting a well-respected Student Accommodation Manager who is based in Sheffield. Due to the growth in client demand and growth within their IT function, they are looking for a Yardi Systems Analyst to come in and support theHead of Business Systems facility their growth.
**Role Responsibilities**
- To provide 1st line support to end users of Yardi
- Support and provide basic troubleshooting
- Provide analysis, scoping, and testing on new upgrades of Yardi
- Work closely with the Head of Business Systems on training and advice to users
- To work closely with the businesses 3rd party software providers on complex issues
**Role Requirements**
- Must have experience in working with bespoke business systems in real estate (Yardi, MRI Horizon, Qube, Tramps)
- Able to display strong Microsoft package knowledge
- Have excellent customer service skills and be a confident communicator
- Analytical and problem-solving mindset with an ability to collaborate and open to feedback, learning, and developing
- Be self-motivated and have the willingness to develop
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