Hotel Receptionist

6 months ago


Liverpool, United Kingdom Countrywide Hotels Full time

Job Overview:
**Responsibilities**:

- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out procedures
- Handle guest inquiries and provide information about hotel facilities and services
- Manage reservations and room assignments efficiently
- Answer phone calls and direct them to the appropriate department
- Process payments and maintain accurate records
- Ensure the lobby area is clean and presentable at all times

**Skills**:

- Previous experience in a hotel reception or hospitality role is desirable
- Excellent guest service skills with a friendly and professional demeanour
- Strong phone etiquette and communication skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proficiency in multiple languages is advantageous

Join our team as a Hotel Receptionist and be part of a dynamic hospitality environment where your skills will be valued, and you can contribute to creating memorable experiences for our guests.

Pay: £11.44 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Referral programme

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person

Reference ID: BALTRECPTJUN24


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