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Bank - Support Worker - Supported Housing - Ymca

4 months ago

Lytham St Annes, United Kingdom YMCA Fylde Coast Full time

**Bank - Support Worker**

**YMCA Harbour House**

**As & When required**
**£10.40 per hour**

**Job Reference - Bank11HBRH**

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

**As a Support Worker what does the role entail**:
**Your day will consist of **
- Support service users to effectively manage their rent accounts, ensuring that housing benefit entitlement is secured.
- Be responsible for conducting weekly accommodation checks with service users and reporting and managing repairs to the accommodation.
- Support service users to develop understanding of their rights and responsibilities in a Tenancy and develop skills to effectively manage their accommodation.
- Ensure that House Rules are maintained and in the event of serious anti-social behaviour the appropriate agencies are contacted.
- Maintaining comprehensive records of housing applicants, residents, former residents and properties, ensuring the information is accurate, up to date and relevant.
- Provide a holistic approach, supporting service users to better manage and improve their situation and to develop the confidence and skills to maintain independent living.

**This job is for you, if**
- You have experience working within a Supported Housing Setting (desirable but not essential)
- You have a good standard of education to G.C.S.E level or equivalent, with grade C or above - or equivalent in Mathematics and English.
- Fully I.T literate in all Microsoft Packages
- You have good communication skills both written and verbal.
- You have a calm personable nature and find appropriate resolutions when handling conflict or difficult issues.
- You are a resilient and confident team worker who can work on their own initiative or work as part of a team.
- You can work unsociable hours, including evenings and weekends.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

J**ob** **Reference - Bank11HBRH**

**Job Type**: Zero hours contract

**Salary**: £10.40 per hour

Schedule:

- 12 hour shift
- 8 hour shift

Work Location: One location

Reference ID: BANK11HBRH