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IT Support Officer

4 months ago


Camden, United Kingdom Applause IT Full time

**IT Support Officer Microsoft Windows Networking**

**£30,000 - £35,000 / Holborn, London (On-Site)**

Applause IT are actively supporting a London based, 3rd sector organisation, find an IT Support Officer with 1st and/or 2nd Line experience to join them on a permanent basis. This opportunity has arisen through the growth of the organisation's user baseand infrastructure estate. The successful individual will be the direct contact for any IT related issues, therefore excellent communication skills and the initiative to work autonomously is essential.

**The successful IT Support officer will be responsible for the following**:

- Delivering quality 1st and 2nd line user support to employees across all departments of the organisation.
- To understand the IT infrastructure and to work directly with the IT Manager and suppliers to maintain and enhance as necessary.
- To work with key stakeholders to implement a new structured information management system, likely to be delivered in SharePoint and Teams.
- To assist where necessary in setting up technology to support online and hybrid meetings.

**The successful IT Support Officer will have a profile similar to the following**:

- Windows Server, Active Directory, Group Policy
- Office 365, Microsoft Office Applications, SharePoint, OneDrive
- Desktop Hardware Support
- Collaboration tools - Zoom, Teams
- Networking - LANs, WANs, DHCP, DNS
- Antivirus Solutions
- Print Management

If this role is of interest, click the**APPLY NOW**button or send your CV directly to **Lewis[at]applauseit[dot]co[dot]uk**

**£30,000 - £35,000 / Holborn, London (On-Site)**

**IT Support Officer Microsoft Windows Networking