Credit Controller
2 weeks ago
We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.
**The role**
Orbit are delighted to announce that we're looking for a Credit Controller to join our Finance team. In this role you will report directly into the Transaction Team Manager and be responsible for providing an efficient debt collection service in regards to collection of sundry debtors. This role would be well suited to an individual with solid experience within Credit Control, that thrives within a fast paced environment and that enjoys being customer facing daily.
This will be an agile working role where you'll be required to work on-site in our Coventry office two days a week, and the rest remotely. This role is part of Finance where you'll help us to invest more back into communities and design for strength.
**What you'll achieve**
Your key responsibilities will be to:
- Administer processes relating to transfer of tenancy and credit balances
- Complete court and other related paperwork connected to the enforcement of debts
- Maintain high quality records in relation to detailed case histories
- Create standard performance and task related reports for all income related functions
- Work with external collection agencies and other bodies to maximise income recovery
**What you'll bring**
**Essential skills**
- Previous experience communicating with customers via phone within a debt collection role.
- Educated to GCSE level or equivalent.
- Good IT Skills including Microsoft Word and Excel.
- Excellent numeracy, literacy and communication skills and have the ability to write effective business communications, including bespoke letters to customers
- 3+ years of experience within a Credit Control role.
**Why Orbit?**
Choosing us means being rewarded in every sense.
Here’s what you can expect to enjoy with us.
**A rewarding experience that works for you**
We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.
**A place to progress**
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.
**A purpose to feel proud of**
We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.***
**How we hire**
We aim to make our hiring process simple and fair:
- Interview(s)
- Decision and offer
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