Credit Controller/accounts Assistant
2 weeks ago
**Key Responsibilities**:
- Maintain accurate records of all chasing activity
- Handle disputed invoices and negotiate to bring payment within the agreed terms
- Provide accurate advice on invoicing queries
- Review customer raised debit notes to validate or dispute
- Respond promptly and completely to both customer and internal queries
- Propose write-off of irrecoverable debts
- Providing ad-hoc reporting as and when requested
- Post payments to accounts and allocate as required
- Undertake customer account reconciliations as required.
- Produce and distribute customer statements.
**About You, Key Skills & Experience**:
- Experience in a Credit Control role dealing with invoice & payment queries
- Current experience using Xero
- Excellent verbal and written communication skills
- Self-motivated and enthusiastic
- Strong organisational skills with a proactive approach
- Experience in a telephone-based role dealing with external customer
- Confident with Microsoft programmes including Excel, Word and Outlook
- Excellent telephone manner
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00 per year
Schedule:
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Coventry, West Midlands: reliably commute or plan to relocate before starting work (required)
**Experience**:
- accounting: 1 year (preferred)
- credit control: 1 year (preferred)
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