Software Development Support Engineer

1 month ago


Euroway Industrial Estate, United Kingdom Alliance Automotive Group UK Full time

The**Software Development Support Engineer** is a bridge between the core Development and DevOps teams, so you must have some technical experience in the Microsoft.NET technologies and be able to understand basic code. Youwill be engaged in a variety of development support activities such as bug identification, log analysis, pipeline processes and janitorial overheads for Microsoft Azure cloud Dev & UAT environments.

You will be working closely with Developers, Business Analysts and DevOps personnel to diagnose and triage issues to identify fixes and solutions. Proficiency with Microsoft SQL server & scripting is necessary for this role as you will be supporting theDevelopment team with lite DBA activities. You should expect to be involved in Feature developments from inception and be responsible for their deployments to Production environments. Therefore, a strong interest and exposure to DevOps pipelines is beneficialhowever will be trained if necessary. Our homegrown solutions primarily cover REST API integration services and ASP.NET platforms for staff & customers. Some solutions are also reliant on Windows Server, so a proficient understanding of Microsoft Server O/Sis required.

**Responsibilities include**:

- PBI (backlog) review and estimations
- Problem solving and bug fixing
- Technical analysis & creating specifications
- Escalationpoint for live system problems and incident resolution
- Supporting the Software Development Manager on technical issues and providing guidance
- Ensuring environments and tools are available to Development team and are "fit for purpose"
- Automated pipeline administration

**Technical Experience/Skills required**:

- Experience of Microsoft Visual Studio projects/solutions, MS SQL Server, SSIS & Web APIs.
- Familiarity with Windows based infrastructure (Windows Server)
- Proficient Microsoft SQL Server (T-SQL, stored procedures) skills and experience of database schemas
- Previous exposure to C# (or previous development experience)
- Knowledge and experience working with REST/SOAP APIs
- Working knowledge of source control repos (Git)
- Previous involvement in agile software delivery via Microsoft DevOps (Epics, Sprints, Bugs, Backlog items, etc) preferred
- Experienced in use of Microsoft Azure and its relevant build, deployment, release pipelines, highly advantageous.

**Company Overview**

Alliance Automotive Group (AAG) is a subsidiary of Genuine Parts Group, a US listed company and the world’s largest distributor of aftermarket spare parts for passenger cars and commercial vehicles. The group has global revenues of US$19Billion with operationsin North America, Europe, and Australasia. The UK Group has annualised sales of c.£900m.

The UK Group is a dynamic business growing both organically and by acquisition, operating from over 300 locations and employing over 5,000 staff in the UK. The AAG network supplies 30,000 repairers, auto centres, fast fitters, transport operators, and bodyshops every single day. With over 250 million cars and 70 million commercial vehicles on Europe’s roads, our sophisticated supply chain and logistics infrastructure ensures the efficient delivery of spare parts to repairers in our markets

**Benefits and other information**:

- Competitive salary and annual leave entitlement
- Pension Contribution
- Structured career path and bespoke training
- Cycle to work scheme
- Discounts and cashback from 1000s of high street stores via AAG Benefits Portal including
- Groceries
- Travel and hotel stays
- Eating out
- Tech
- Health and Wellbeing



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