Administrator

1 month ago


Huntingdon, United Kingdom Cambridgeshire Community Services NHS Trust Full time

Do you have strong communication and interpersonal skills?

We are looking for an enthusiastic and motivated Band 3 Administrator to join our Community Paediatric Administration Team,

The role is varied, fast paced and the priorities of the role can change quickly, so we are looking for someone who is both proactive and reactive.

Why not click on the link to the Job Description and find out more about the role.

The role with be to provide administrative and secretarial duties to support the Community Paediatric Team.

Managing the safeguarding medical admin process for our children, young people and their families that are referred into the service

Answer queries from doctors, clinicians, and other staff, regarding clinics and patients.

Liaison with other agencies including, Education, Social Services and Police.

Assist with day-to-day queries into department.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding - and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

To carry out a range of administrative and secretarial duties to support the community paediatric team using electronic patient management systems to register, process, check, update, and discharge patients.

Provide the administration for safeguarding medical service, on a daily basis, provided by the Community Paediatric Service including taking enquiries, communicating complex information to doctors, booking appointments and ensuring chaperone cover. Doctors the clinical team in managing the referral process for community paediatrics.

Type appointment letters, clinical letters, Child Protection reports using copy typing and audio typing.

Maintain and update accurate patient records in accordance with standard operating procedures including scanning, filing, audio and copy typing.

Respond to all queries, correspondence, and issues within department in relation to specialist services.

Support the management of the 18 week wait list, escalating any issues to line manager.

Prioritise and manage own workload.

Support the Clinical Admin Lead in introducing changes to administrative systems in line with service modernisation and integration.

Support any audits required by the services relating to this department.

Produce information and data relating to the services relating to this department, as required.

Assist on reception or Single Point of Access (SPA) phone lines, if required.

Participate in administration meetings and share good practice amongst peers within the organisation.


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