Software Support
6 days ago
You have decent all round skills and a keen interest in IT, software, accounting solutions and databases, and are hungry to learn and develop yourself. You are analytical, and someone who keeps going to find a solution to a problem. Salary to £26k, lotsof flexibility for home working as well as coming into the office near Lincoln.
The support aspects can range from a quick fix, helping clients with a 5 minute query, to complex issues that require detailed investigation, so you will have a love of problem solving, and an independent mind that enjoys challenges and you are happy lookingat issues yourself and coming up with solutions. You will be thinking on your feet, building strong relationships with your clients and interacting with people all day. So you need to be confident, curious, friendly, a very good communicator, patient, anddetermined, and passionate about technology and providing a brilliant service to your customers.
The company has 4 UK offices and sells, implements and supports a specialist ERP & accounting solution that covers project accounting, project costing, payroll, rental, hire, building, service & maintenance and it's built on.Net, SQL Server and web technology.
**What they want from you**:
- **Excellent spoken and written communication**:
- **MS Office including Excel**:
- **Application software such as accounting or finance solutions, ERP, construction, housing, DMS, property management, field service etc.**:
- **Knowledge of accounting would be a big bonus**:
- **Customer focused, willing to go the extra mile to solve client queries**:
- **A questioning mind, good at delving deep to solve problems**:
- **Good business awareness and attention to detail**:
- **Enthusiastic, hardworking, keen to learn new software and technology**:
- **Able to work under pressure**
You will be working with a bunch of really nice people, they have a bank of loyal clients who keep coming back to them, their software is incredibly functional, and they will give you in-depth training. They have an excellent working environment, everyoneis highly valued and your team mates will be very supportive.
Contact Jake King or Carolyn MacLurg at Ambis Resourcing for more info.
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