Accounting Software Support Consultant

7 days ago


Hull, United Kingdom Flooder Ltd Full time

**Accounting Software Support Consultant**

Genesis Business Systems

Area: Hull (HU3)

Type: Full-time (Hybrid)

Salary Range 20k - 30k+ (dependent on experience)

**Why Genesis?**

Genesis Business Systems have partnered with their customers for over 30 years with effective IT solutions in an ever-increasing competitive market. Our customers mean everything to us, and it goes without saying, so do our team.

**The **Accounting Software Support Consultant **Role**

We’re on the lookout for a team player with a real passion for customer service and support. A collaborator who can engage with our customers and get results.

You may have a background in first-line technical support or be proficient in current accounting software (Pegasus/Sage). A friendly, can-do attitude and the ability to learn quickly is required, along with the skills as below.
- Strong IT skills
- A natural analytical thinker and problem solver
- Amazing Customer Service
- Great team and customer communication
- Ability to learn and adapt quickly
- Good understanding of accounting software whether within a previous support role or first-hand user experience (Pegasus/Sage knowledge desirable)
- AAT Level 2 Qualification or above (desirable)

**What We Offer For The **Accounting Software Support Consultant Role**
- Competitive Salary
- Hybrid Working
- Family/team environment
- Pension
- Up to 25 days leave + bank holidays

Keywords:
Technical Support, 1st Line Technical Support, 2nd Line Technical Support, Software Support


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