Senior Reviewing Officer

2 weeks ago


Redditch, United Kingdom Essential Employment Full time

Senior Reviewing Officer based in Redditch and the rate is £23.75 ph PAYE

This is a full time role working on a temporary contract.

Employer Reference: RQ735121

This role will involve:

- Conduct and co-ordinate independent and objective reviews of appeals to landlord decisions to bring an Introductory Tenancy to an end.
- Handle all Stage 1 complaints and Elected Members / Parliamentary enquiries for the Housing, Tenancy & Advisory Service, and lead for the service wherever complaints cut across Environmental or Repairs & Maintenance.
- Respond to all Freedom of Information requests and collaborate with information management to respond compliantly to Subject Access Requests
- Actively support a learning culture, that is inclusive of appellants and / or complainants
- Support managers in the delivery of various projects and initiatives designed to continuously improve the Housing, Tenancy & Advisory Service
- To ensure that the Local Authorities legal obligations to provide professional housing and homelessness advice services in compliance with all relevant legislation, regulation, guidance, and policy are met

**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.



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