Customer Support Coordinator

2 weeks ago

Bilborough, United Kingdom Kirkland Associates Ltd Full time

We are currently recruiting for a Customer Support Coordinator for a leading global company in Nottingham who are going through a period of growth. You will join the Customer Services team as the primary contact for their customers, with the aim of delivering the highest level of service.

**Benefits**:

- £23,000
- Full time, permanent.
- Monday to Friday - no weekends
- 25 days days holiday + bank holidays
- An extra half day for your birthday
- Dress down Friday's
- Regular social events
- Employee cash plan

Customer Support Coordinator - The Role:

- Manage end to end customer service experience
- Check and record customer interaction with the tools provided
- Collation of monthly reporting statistics
- Effective use of company IT tools
- Taking ownership of operational customer issues through to resolution
- Working within agreed escalation process for service issues
- Building strong working relationships with customers and internal departments
- Experience in a similar office-based role.
- Good working knowledge of MS Office packages
- Proven customer services experience
- Excellent telephone manner and interpersonal skills
- Excellent spoken and written communications skills
- Good organisation/planning skills and the ability to prioritise
- Accuracy and attention to detail

  • Customer Support Coordinator

    1 week ago

    Bilborough, United Kingdom Elizabeth Michael Associates Full time

    Our client is looking to grow their customer service team and are looking for highly experienced customer service advisors._ - Customer Support Advisors are part of the first line customer support team that put the customer at the heart of everything our client does, delivering a world class experience to our very diverse customer base._ - ** NG8,...

  • Lunchtime Coordinator

    4 weeks ago

    Bilborough, United Kingdom Archway Learning Trust Full time

    To develop a varied programme of activities as part of the lunchtime play in collaboration with our sports coaches. - To organise and oversee the operation of the lunchtime play. - To ensure that a timetable of day to day activities is set up and maintained. - To communicate with Sports Ambassadors and the School Council to ensure that children have their...

  • Receptionist / Administrator

    4 weeks ago

    Bilborough, United Kingdom Archway Learning Trust Full time

    SPECIFIC RESPONSIBILITIES These tasks and accountabilities are intended to be a guide to the range and level of work expected of the post holder and are not an exhaustive list of all tasks. - Provide a comprehensive reception service, including greeting visitors to the Academy and ensuring relevant safeguarding checks are made, including receiving parents...

  • PSE Planner

    1 day ago

    Bilborough, Nottinghamshire, United Kingdom Rhames Ltd Full time

    Rhames Ltd are one of the UKs leading electro mechanical specialist within the waste water, pharmaceuticaland brewing industries, rhames operates from its centrally based headquarters in Nottingham providing clients with turn-key design, project management & manufacturing/ maintenance services, rhames is also the UKs sole distributor for Flottweg and the...