Schools Engagement Officer

3 days ago


Huddersfield, United Kingdom The Talent Foundry Full time

Job description

**Schools Engagement Officer**

**Join our growing team**

You’ll be a brilliant administrator and a dynamic and confident communicator, who is great at making sure customers (our schools) experience nothing but excellent service, while balancing competing priorities and keep projects moving towards their goals. This role is key to making sure it’s the right schools and right students taking part in our programmes, it’s not just about the end target. You are motivated by working collaboratively in a team and comfortable making recommendations about how things could be improved.

**This role and where it sits in the team**

This is an established role that sits within the Schools Engagement team, ensuring that schools in our network are aware of, and are able to access, the fantastic opportunities and programmes we run. Working closely with the Schools Engagement Lead, this role will play a key part in recruiting schools, students and teachers to a range of different workshops - ensuring that these initiatives continue to reach those young people most disadvantaged by their socio-economic background or geographic location.

You will work closely and collaboratively with your colleagues across programmes and school engagement, and most importantly, you’ll be the first point of contact for the 1,900 mainstream secondary schools in our network. Relationship building with those schools will be a crucial part of this role, but you’ll also be involved in ensuring our marketing and campaigns are appropriately designed to best meet the needs of our network, and you’ll keep one ear to the ground at all times, allowing TTF to remain relevant, effective and impactful in our outreach.

While you’ll be working remotely for a significant part of this role you will be talking on the phone to colleagues, schools, facilitators, and volunteers on a daily basis, as well as having the opportunity to see our workshops in action.

Responsibilities and priorities:

- **Schools engagement and attraction: ‘Telling the TTF story’**:

- **Focus on great customer service**:

- **Reaching more underserved young people**:

- **Attention to detail and process driven**:

- **Creativity and flair with social media and digital communication**

***Person specification**

Experience
- Use of IT, databases, and systems to operate efficient programmes, evaluate and measure their success
- Customer service, retail or sales experience
- Delivering and implementing communication plans and campaigns to engage a variety of audiences
- Interest in working in/with schools or education sector

**Skills**:

- Excellent written and verbal communication skills
- Technology and seeking ways to maximise IT administration and digital communications
- Problem-solving and decision-making
- Customer service delivery focussed with a desire to achieve targets and objectives
- Proactive sales skills
- Marketing (desirable)

You will also:

- Enjoy getting things done
- Want to work for a charity with social mobility at its core
- Work collegiately and collaboratively with all engaged in the organisation - you are not motivated by being the winner, team success is more important to you
- Be well-organised and a strong planner (you always have a Plan B)

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of some of the challenges young people from disadvantaged backgrounds are facing today.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status, or social economic background.

**Benefits**
- Annual leave entitlement 28 days + Bank Holidays
- Employee Assistance Programme
- Flexible Working
- Pension
- Training and development budget
- The afternoon of your birthday off (or the morning after)



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