Automation Aftersales Service Technician

4 weeks ago

Birmingham, United Kingdom THE SELECTION PARTNERSHIP LTD Full time

**Automation Aftersales Service Technician, Birmingham, £35k + Car**

My client is a leader in the design, manufacture and installation of materials handling equipment. These are supplied to a wide variety of customers / industries across the UK. The Automation Aftersales Department requires a Service Technician who will be responsiblefor carrying out the following:
- *Perform software support, preventative maintenance, corrective maintenance, modifications
and enhancements, routine servicing, warranty work and emergency responses.
*Responsibility for company equipment performance through product life cycle.
*Manages all data and information required to understand the installation and the customer´s
needs that lead to potential improvements.
*Supervision of Electrical and Mechanical adjustments of automated equipment.
*Support in and improvement of Automated Warehouses in ramp-up phase.
*Electrical and Mechanical repairs.
*Analysis and diagnosis of Electrical, Mechanical and Control issues.
*Track and reporting (Incidents, improvements, Preventive Maintenance, etc.).
*Quoting, Planning and executing After Sales Service jobs.
*Ensuring compliance with local regulations.
*Managing all technical documentation and manuals for After Sales Support.
*Dispatching and managing third party service companies.
*Position located at Midlands offices desired / home based optional.

**Requirements**:
*Hard-working, proactive. Organized, methodical and dynamic.
*Effective communication, analytical yet quick acting mind, attention to details, good listening skills.
*Proven experience in automation, after sales service, industrial maintenance or
commissioning.
*Medium education on automation, robotics or electronics (preferably electrical biased).
*Proven experience to successfully interact with customers senior management in regards to
performance issues.
*Ability to work well under pressure, manage time and multi-task.
*A desire to learn and advance in a fast-paced warehousing industry, and be capable of regularly
using good judgment and discretion to accomplish goals and work requirements.
*A background in Warehousing/Logistics Installation industry is desirable.
*Valid driving license and passport.
*Availability to travel and to cover non-office hours.
*Programmable logic controller’s knowledge (Siemens Step7, TIA Portal...).
*Programming language C and IEC standard knowledge.
*Frequency inverters knowledge (Sew, Lenze, Keb).
*Industrial communication networks knowledge (Profibus, Profinet, etc.).
*Capacity to read and understand electrical schematics and mechanical drawings.
*MS Office knowledge (Word and Excel).

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