General Hotel Assistant

7 months ago


Sherborne, United Kingdom Resort Restaurant Partners Full time

Job Overview:
We are seeking a multilingual General Assistant to join our team in providing exceptional hospitality services. The role involves supporting various hotel operations and ensuring excellent guest services.

**Responsibilities**:

- Assist in welcoming and checking-in guests with a warm and professional manner
- Handle phone calls, reservations, and inquiries with excellent phone etiquette
- Support guest services by providing information, assistance, and resolving issues promptly
- Help maintain the cleanliness and organisation of common areas and guest rooms
- Collaborate with different departments to ensure a seamless guest experience

**Experience**:

- Previous experience in the hospitality industry is advantageous
- Strong communication skills in English and at least one other language
- Knowledge of hotel operations and guest services is preferred
- Ability to work effectively in a fast-paced environment with attention to detail
- Bilingual proficiency is a plus for effective communication with diverse guests

Join our team as a General Assistant to contribute to creating memorable experiences for our guests while developing your skills in the hospitality sector.

**Job Types**: Full-time, Part-time

Pay: £11.50-£13.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person



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