Customer Service Supervisor
6 months ago
Key Responsibilities:
The main duties of this **Customer Service Supervisor** will include:
- To ensure a professional customer focused ‘front of house’ service at the Company reception to all residents, visitors and staff ensuring the Charities policies and procedures are followed.
- Direct and coordinate the delivery of goods, parcels and mail, liaising with the various departments as necessary to ensure the safe and timely relocation of delivered goods, parcels & mail to the appropriate stores/departments.
- To ensure the reception and front of house areas are maintained to a high standard to create a positive first impression of the Charity, Home and Hub.
- Ensure all persons entering the Village sign in and out and are made aware of the BH-VCV fire and IPC regulations in accordance with BH policies and procedures.
- Ensure residents & visitors have adequate provision of refreshments within Reception/Lounge area and that the refreshment station is clean and tidy at all times
- Co-ordinate the customer services team administrative support to Catering, Housekeeping & Welfare as required including producing of daily menus, notification of events etc.
- Work collaboratively with the marketing coordinator to produce a monthly resident’s & visitor’s newsletter
- Maintain an accurate residents log and publish the up to dates register of residents
- Manage the small in-house shop.
- Produce a monthly staff newsletter
- Maintain safe working practices.
- Maintain and input data on to spreadsheets daily/weekly
- Manage the issue and recording of the VCV keys, fobs & pagers.
- Maintain a high level of security at all times.
- To act as a Fire Marshal supporting the person in charge to manage any incidents.
- To adopt the correct administrative procedures when dealing with complaints from patients/relatives following set policies and procedures
- To attend such training programmes/courses as are available and necessary to keep up to date and further professional development
- To complete all mandatory training on an annual basis.
- To ensure the Company’s image and reputation is projected in line with its core values.
- Maintain a smart appearance and a professional manner at all times.
Person Specification:
- Competent IT skills and willing to learn new software.
- Verbal and written communication skills
- Excellent telephone and receptionist etiquette
- Excellent interpersonal and communication skills
- Good organisational skills
- Good team and collaborative working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Personable and professional presentation.
- Flexible, enthusiastic and adaptable
- Will take responsibility for issues and resolve them
- An understanding, acceptance and adherence to the need for strict confidentiality
- Able to work on own initiative
- Able to work under pressure and remain calm
- Strong administration skills
- Educated to GCSE level as a minimum with excellent literacy and numeracy skills
In return, this role is offered on a **Temp to Perm** basis working 37.5 hours per week.
**The permanent salary of this role will be £24,000 - £25,000 per annum**
If you feel you have the skills and experience listed above and are looking for a worthwhile **Customer Service Superviso**r role within a fantastic organisation, please APPLY TODAY Early interviews are offered for this role.
As a leading recruitment agency in Swinton, Manchester, here at Linda Taylors Ltd we are continually receiving new assignments and permanent positions to work on in the Manchester, Bolton, Bury, Salford, Eccles and surrounding areas so keep a close eye on our website, Facebook, Linkedin and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
**Job Type**: Temp to perm
**Salary**: £24,000.00-£25,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Customer Service: 1 year (preferred)
Work Location: In person
-
Customer Service Supervisor
7 months ago
Salford, United Kingdom We Are BX2 Ltd Full time**We Are BX2 are recruiting for a Customer Service Supervisor to work for our rapidly expanding client in Salford (M6)** To ensure that orders are processed and delivered efficiently and effectively whilst always delivering excellent customer service. **Main Duties** - Account Management - Direct point of contact for current customers, keeping the customer...
-
Customer Service Assistant/supervisor
6 months ago
Salford, United Kingdom Admiral Slots - Luxury Leisure Full timeJob Role: Customer Service Assistant/ Supervisor Hours per week: 30 (4 x shifts) Hourly rate: £11.50 - £12.00 Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. If working between the hours of 11pm and 6am, you will receive an...
-
Customer Service Assistant/supervisor
7 months ago
Salford, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor -Salford** **Hours per week: 30 hours per week,** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts, night shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an...
-
Night Customer Service Assistant/supervisor
7 months ago
Salford, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Customer Service Assistant/Supervisor - Cheetham Hill** **Hours per week: 30 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **Shift availability: Shifts will be between 10pm and 8.30am for 3-4 nights per week. Must be fully flexible Monday to Sunday.** **If working between the hours of 11pm and 6am, you will receive an...
-
Night Customer Service Assistant/ Supervisor
7 months ago
Salford, United Kingdom Admiral Slots - Luxury Leisure Full time**Job Role: Night Customer Service Assistant/Supervisor, Cheetham Hill** **Hours per week: 35 (4x shifts)** **Hourly rate: £11.50 - £13.50 per hour** **Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 10pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week.** If...
-
Food Service Supervisor
4 weeks ago
Salford, Salford, United Kingdom Salford Community Safety Partnership Full timeJob Title: Food Service SupervisorAbout Us:Salford Community Safety Partnership is a leading organization in the catering industry, dedicated to providing high-quality food services to our community. We are committed to delivering exceptional customer experiences and maintaining the highest standards of food presentation and hygiene.Key Responsibilities:We...
-
Customer Service Apprentice
7 months ago
Salford, United Kingdom Get Staffed Online Recruitment Full time**Customer Service Apprentice / Practitioner** An exciting opportunity has arisen for an enthusiastic Customer Service Specialist to join our client's retail team. You'll undertake a Customer Service Specialist apprenticeship (Level 3) to help support you in your journey to becoming a key account supervisor. During this time you will receive on the job...
-
Sales Supervisor
7 months ago
Salford, United Kingdom Best Bargain Sewing Supplies Ltd Full timeBest Bargain Sewing Supplies Ltd looking for an experienced and dedicated store supervisor to manage our unit store and oversee the sale and import and machines and parts. In this position, you will also oversee employees and finances, as well as controlling the quality of products and services. To be a successful store supervisor, you must have managerial...
-
Area Cleaning Supervisor
6 months ago
Salford, United Kingdom The Clean Property Co Mcr Limited Full timeJob Summary: We are seeking a highly motivated and experienced Area Cleaning Supervisor to join our team. As an Area Supervisor, you will be responsible for overseeing multiple locations within a designated area. Your primary goal will be to ensure efficient operations, provide exceptional customer service, and drive sales growth. This is a leadership role...
-
Shop Supervisor
7 months ago
Salford, United Kingdom Sayers and Poundbakery Ltd Full timePoundbakery and Sayers are part of S&PB Retail Ltd with over 120 shops across the North West, North Wales, and Yorkshire and Midlands areas, with plans to expand even further! We provide our customers with a fast paced service in many high street locations with great tasting quality products including sandwiches, savouries and cakes at excellent value...
-
Housekeeping Supervisor
2 weeks ago
Salford, United Kingdom CitySuites Full timeCitySuites are creating a new concept in the short term rental market by delivering accommodation that bridges the gap between a hotel and serviced apartment. Were creating a brand that appeals to business executives and professionals who have a short-term accommodation need, offering them the location and luxury services of a hotel with the space of a home...
-
Supervisor
7 months ago
Salford, United Kingdom Compass Group Full timeWe're currently recruiting an ambitious Supervisor to assist with the smooth running of operations within a university campus, for our Universities sector on a full time basis. As a Supervisor, you will be responsible for creating an outstanding culinary experience. In return, you will have the chance to progress your career with a company that invests in...
-
Assistant Team Leader
6 months ago
Salford, United Kingdom Shoalter Automation Full time**Salary**: £26,160 + Incentives **Location**: MediaCityUK **Assistant Team Leader Role & Responsibilities** - To be a Assistant Team Leader of Customer Service Department - Provide effective solutions to enquiries/ complaints from CS frontline staff and customers within a predefined time frame in a professional manner - Ensure adherence to policies for...
-
Cafe & Cleaning Supervisor
6 months ago
Salford, United Kingdom BASIC - Brain And Spinal Injury Centre Full time**BASIC: Brain & Spinal Injury Centre** **Centre Supervisor: Café & Cleaning Supervisor** Our centre is located on Eccles New Road and houses our Café; serving centre users, staff, visitors as well as our local community. Previous cleaning and catering experience in a busy environment is essential as you will have day to day responsibility for centre...
-
Food & Beverage Supervisor
6 months ago
Salford, United Kingdom Millennium and Copthorne Hotels Full time_Are you an experienced Food & Beverage Supervisor?_ - _Are you an excellent service provider?_ - _Are you looking for an exciting new challenge and the opportunity to progress your career?_ **The Copthorne Hotel Manchester** is seeking an **F&B Supervisor** to play an integral part in our Food & Beverage Department. You will work closely with Food and...
-
Cleaning Supervisor
7 months ago
Salford, United Kingdom Bidvest Noonan Full time**About The Role**: **Cleaning Supervisor (part-time)** **Location: Salford, M50 3AH** **Payrate : £12.44 per hour** **Working: 6 am starts, 6 days out of 7, average 18 hours per week** A fantastic opportunity has arisen within Bidvest Noonan for a Cleaning Supervisor who will work at our prestigious site. **Duties as a Cleaning Supervisor** -...
-
Customer Service
6 months ago
Salford, United Kingdom The City Recruiter Full time**Overview** Our client is a fast-growing, ambitious business with a specialised portfolio of brands and products spanning across multiple sectors. Their mission is to disrupt markets via a competitively positioned range of brands and products, supported by cutting-edge technology, marketed to both B2B customers and D2C. They’re driven by a team of...
-
Catering Supervisor
6 months ago
Salford, United Kingdom Compass Group Full timeWe're currently recruiting an ambitious Catering Supervisor to assist with the smooth running of operations within a university campus, for our Universities sector on a part time basis. As a Catering Supervisor, you will be responsible for creating an outstanding culinary experience. In return, you will have the chance to progress your career with a company...
-
Cleaning Supervisor
3 weeks ago
Salford, United Kingdom The Floorbrite Group Careers Full timeWe are recruiting for a Cleaning Supervisor at The Lowry, Salford, M50 3AZShift Hours:Wednesday to Sunday 7 hrs per shiftWed, Thurs, Fri, Sat 2.00pm - 9.00pmSunday 10.00am - 5.00pmCleaning Supervisor experience neededPay Rate:£13.00 per hourDuties and ResponsibilitiesTo ensure that the specification is fully implemented and adhered to.To ensure that a...
-
Kosher Supermarket Supervisor
2 days ago
Salford, Salford, United Kingdom Zachary Daniels Full timeJob SummaryWe are seeking a highly motivated and organized individual to fill the position of Kosher Supermarket Supervisor.The successful candidate will be responsible for overseeing daily store operations, including staff management, inventory control, customer service, and ensuring compliance with kosher dietary laws.A competitive salary of $40,000 -...