Community Housing Officer

3 days ago


Cwmbran, United Kingdom Bron Afon Community Housing Full time

Are you interested in **making a difference** to the lives of thousands of people and being part of an organisation which works with, and proactively involves the community in **all** that we do?

The Role of Community Housing Officer aims to provide the delivery of excellent holistic housing management services, with a focus on enabling customers to achieve sustainable tenancies and enhance customer and community wellbeing. Key areas of the the role include:

- **Ensuring great customer experience**
- **Rent collection and arrears management**
- **Voids management and turnover in the community**
- **Tenancy management and ensuring customers understand their rights and responsibilities**
- **Managing and investigating reports anti-social behaviour**
- **Property condition management



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