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Scheme Coordinator
3 months ago
Location
- Brook Court, North Cheam
- Salary- £25,000 per annumClosing date
- 25/03/2024Brook Court is an attractive development consisting of 39 one and two bedroom leasehold properties. It is a private development for the over 55’s and is managed by a resident Scheme Coordinator who lives on-site.
That’s where you come in.
As Scheme Coordinator, you will assist the Delivery Manager with the day-to-day operational management of the independent living scheme, delivering an on-site housing management service that supports our residents to lead independent lives in a safe environment.
You’ll routinely carry out health & safety, fire safety and warden call system checks ensuring both compliance and achievement of consistently high service standards, and identify and manage risk including safeguarding, taking accountability for ensuring that appropriate actions are taken and controls are in place to manage the risk.
Want to know what it’s like to work for Stonewater?
- Experience of working in a housing environment or recent demonstrable experience of frontline customer service.
- Excellent record-keeping skills, ensuring that all information is clearly represented and accurately captured.
- A motivated and committed self-starter with strong organisational skills, with a passion to deliver innovative services.
- Ability to work collaboratively and communicate information clearly and effectively with customers, colleagues, and a wide range of contractors, external agencies etc.
- Thinks practically and logically and produces high quality work, overcoming problems/issues to meet deadlines.
- Delivers excellent customer service, including response and resolution of customer feedback and complaints with support from managers as required.
This is a live-in position meaning you’ll be able to move into one of our beautiful one bedroom properties on site. The property has patio doors which lead onto the gardens and is in quiet but affluent location, not far from Kingston upon Thames.
Please note that there isn’t a scheme office on-site so the expectation will be that you work out of your property.
**Discover Stonewater**:
Stonewater is a leading housing provider. We manage around 36,000 homes, serving 78,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market.
We’re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
- Are you ready to _**_#DiscoverStonewater?_**
Documents
Scheme Coordinator (2).pdf
Our promise to you
At Stonewater we believe nothing is impossible. We’re driven by our mission, vision and values and inspire others to always strive to succeed. This passion and determination is what sets us apart. We are proud to be a place where being individuals is embraced and recognised.
So, if you want to make a real difference to people's lives and want to have a stimulating and rewarding career, we would love to hear from you.
**Benefits**:
At Stonewater we offer excellent benefits which help make us a great place to work
- A specialist shared-ownership product helping you into your own home- A retirement savings plan - up to 7% matched contribution rate- Life assurance - 3.5x contractual pay- Up to £10k interest-free loan for home work spaces- 24/7 access to a totally confidential counselling helpline- Healthcare cash plan- Career development and progression opportunities- Holiday starting at 26 days- Deals and Discounts on shopping, travel, optical etc- Cycle to work scheme- Annual Company Day- Values Award celebration events- Team building daysAnd much moreStonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer.
