E Commerce Stock Assistant

3 weeks ago


Welwyn Garden City, United Kingdom Isabel Hospice Full time

Contract**:Permanent | Full Time**

Salary**:£10.42**

Location**:Welwyn Garden City**

Closing Date**:17 Mar, 2023**

This role will support the E Commerce Manager and Supervisor through the day to day delivery of E Commerce tasks.

**Key responsibilities**:

- Sorting, categorising, researching, pricing and listing of donated and bought goods on all E Commerce selling platforms. Where needed, cleaning and polishing of donated items so they are at their best quality for listing.
- Unloading and sorting stock cages of both donated and bought in goods into allocated bays for listing to increase efficiency
- Create accurate and detailed listings of donated and bought goods on various E Commerce platforms
- Provide excellent customer service by telephone and in person collection, including responding to customer questions
- Maintain replenishment throughout the week in the stock bays and liaise with the Donation Centre to order or reduce stock

**Skills & knowledge**:

- Experience and an understanding of how to use eBay, Amazon and Social Media (selling and buying)
- Experience of KPI’s, revenue targets and cost control targets
- Knowledge and experience of working in a customer focused environment and the ability to provide an excellent all round customer service
- A proven track record of positive feedback selling on your own eBay account
- Good team player
- Positive attitude
- Ability to “muck in”

**Benefits**:

- 27 days holiday
- Pension scheme
- Life assurance scheme
- Employee Assistance Programme
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus

**Equal Opportunities Monitoring Form**
- Successful applicants will be required to undertake a DBS check (Formally known as CRB)_
- We encourage all employees to be fully vaccinated against Covid-19._


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