Outsourcing Senior

**Kreston Reeves is currently hiring for an Outsourcing Senior to join our Sandwich office.**

**We are so much more than just accountants, business, and financial advisers**

**Our purpose is to guide our clients, colleagues, and communities to a brighter future.**

**Kreston Reeves LLP**

We’re committed to living by our purpose and values - **'Understand’**, **'Look ahead’**, **'Make it personal’**, **'Be crystal clear’** and **'Be human’**. And have created a culture in which we strive for our clients, colleagues, and communities to thrive.

We work as a team and have a wide range of skills, specialisms, and expertise amongst us. We pride ourselves on being a socially responsible employer and have a very active Corporate Social Responsibility programme which holds us accountable against four of the United Nations Sustainable Development Goals - 'Good health and wellbeing’, 'Quality education’, 'Reduced inequalities’ and 'Climate action’.

Our people are our core asset so it’s important to us that we create an environment where they are recognised, included, and valued.

**Outsourcing Senior**

As Outsourcing Senior, your role will be to manage the delivery of Outsourcing work across the service line, ensuring team members adherence to required standards, where outsourcing work is completed on time, to standard and within budget.

**Scope and Key Relationships**
- All those involved in delivery of outsourcing work
- Partners & colleagues in other service lines who are key stakeholders in outsourcing clients Client contacts
- Supervision of outsourcing semi seniors & assistants
- Government bodies and external organisations such as HMRC

**Accountabilities and Responsibilities**

Job/Workflow & Technical Management
- Ensure the implementation of all relevant client outsourcing work ensuring effective team workflow
- Arrange & lead planning meetings as required
- Ensure completion of processing for clients in other managers/senior manager/director portfolios
- Implementation or delegation of key client outsourcing work in line with agreed budget ensuring

adherence to The KR Way standards of performance document liaising with Managers upwards

where necessary on overly complex areas.
- Monitor work progress and ensure appropriate levels of communication with all clients and internal

stakeholders on progress for each key task or phase
- Research and seeking to resolve issues for upward communication in more complex clients or

higher risk aspects of outsourcing work
- Complete administration on client account files and set up relevant file reviews ensuring all

sections are of a standard to be reviewed by a manager
- Where agreed, review the work of outsourcing assistants
- Clearance of manager/director/partner review points as appropriate
- Provide assistance to other members of the service line as required
- Prepare bills and monitor WIP for director/partner/manager to review as required
- Act as key point of contact for any offshoring resource

Client, Internal and External Organisational Contact
- Act as a key point of contact for nominated clients so as to manage all their outsourcing

requirements
- Attend client meetings as required
- Return phone calls and written correspondence to all of the above within required deadline and

ensure promises are kept
- Attend review and close down meetings for others’ clients as required
- Conduct handover meetings as required
- Ensure client hygiene factors are in place, AML, KYC reviews, engagement letters etc

Leadership, People Management and Development
- Supervise semi seniors & assistants who are involved in production and delivery of outsourcing

work
- Ensure clear task plans & milestones for each piece of outsourcing work
- Provide feedback to all team members involved in specific outsourcing work on adherence to

standards, errors, learnings and opportunity for value add
- Provide training and mentoring time to assistants where needed

New Business Development
- Support the outsourcing team in delivering the required departmental incremental fee target via

networking, meeting attendance, business pitches & presenting at webinars
- Start to develop internal Kreston Reeves connections across the Service Lines to assist in

identifying and supporting cross referral opportunities

**What's in it for me?**

Kreston Reeves is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.

**By joining us you can expect**:

- Autonomy to develop and grow your skills and experience
- Opportunities to develop a varied portfolio of work with different clients
- Strong, inspiring and thought-provoking leadership
- A genuinely supportive and collaborative environment
- A culture of learning in a stimulating environment

**As well as this, we offer**:
**Leave** **-** We offer a generous annual leave allowance, Holiday buying (up to 5 days), Agile working

**Retail - ** Restaurant cards (Gourmet Society