Warehouse Supervisor

**Warehouse Supervisor**

**Location**: Tilbury

**Working Days**: Monday - Friday

Howard Tenens Logistics are currently looking to recruit a Warehouse Supervisor to join the Tilbury site on a full-time, permanent basis. This role will supervise operations incorporating all functions from receipt to delivery ensuring all aspects of customer requirements are met within the agreed budgets, H&S standards and quality compliance. You will also provide leadership and motivation to the team whilst ensuring all KPI’s are met.

**Duties and responsibilities**:

- To supervise warehouse teams and ensure that customers outbound deliveries and products are received, handled, picked and despatched with 100% accuracy using relevant warehouse management systems.
- To always work in a way that safeguards both your personal safety and the safety of all who work in the warehouse
- Responsible for highlighting any potential quality issues, including hygiene and damage issues to the warehouse manager.
- Management of an Operational function, ensuring strong decision making to deliver efficient and effective service
- Build and motivate the team, including recruitment, performance management and ongoing team development
- Responsible for the control of Health & Safety, ensuring that all procedures are adhered to
- Identify opportunities for improved efficiencies within the operation, recommending and implementing changes
- Create a culture of engagement and inclusion within the operation and across the site
- Support the resolution of specific performance issues or complaints regarding service levels from the customer or other areas
- Responsible for KPI targets in a team to ensure a cost efficient and service focused department
- Complete all reports as requested by the Site Manager, management team and Customer in a professional and timely manner
- Lead a team and optimise day-to-day performance, including operational functions and shift briefings so that business targets are met or exceeded
- Manage resources for the Operational function to deliver its objectives
- Achievement of the Operational KPI’s such as productivity, quality, stock integrity, service, and attendance
- Ensure compliance and conformance to all legislative and company policy
- Lead and support the Team in creating and delivering great communications to provide everyone with a two-way information flow
- Monitor resource and deployment of resource where required, including seasonal planning
- Produce accurate daily and weekly KPI's ensuring they are distributed on time
- Support a continuous improvement programme to increase efficient and effective working practices within the department
- Identify opportunities for improved efficiencies within the operation, recommending and implementing change

**Skills and knowledge required**:

- The ability to safely operate warehouse equipment including pallet trucks and forklift vehicles
- Good PC literacy and the ability to use the systems applicable to the warehouse or the capability to use them after suitable training.
- Operational competence with the ability to work in a small team and with mínimal supervision to consistently produce results that hit the KPI targets agreed with our customers or set by the company
- To undertake disciplinaries with an understanding of note taking, investigation and disciplinary as per the HT disciplinary policy.
- Absence management reporting sickness absence to the business
- To actively suggest CI opportunities and manage implementation and feedback results.
- Quality management, ensuring our customers’ expectations are met and regularly reported.
- Resource management, day to day and forward planning as required.
- Utilise HT Tool kits.

**Qualifications and experience required**:

- The possession of both Flexi and Counterbalance forklift drivers’ licence - advantageous
- Warehouse operational management experience essential
- To be numerate and methodical in working method.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount

Schedule:

- Monday to Friday

Application question(s):

- Do you have a minimum of three years in a management role?

Work authorisation:

- United Kingdom (required)

Work Location: In person