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Customer Service Administrator

2 months ago

Coleshill, United Kingdom TMR Group Full time

**Customer Service Administrator**

**£27,500 to £35,000**

**Coleshill, Hybrid**

**The company**

The business is relocating to the West Midlands over the coming months an international business that provide materials to the building trade. Employing over 1000 people, covering 30 countries worldwide.

**Why would I want to work here?**

Set in the rural countryside with beautiful surroundings and offices. All facilities on site, including parking. 23 days holiday, rising with each year of service. 2 days from home & private healthcare. You may be required to do the training in an European country and commit to the training, staying for a week.

**The essence of the role**

**The scope of the role**
- Process sales orders
- Handling customer enquiries and complaints
- Be the first point of contact with logistics providers
- Run sales reports for regional managers
- Promote web shop and promotions for B2B Customers
- Manage client price lists

**Prerequisites**
- Driver and own transport due to location
- Experience within an office based customer service role
- Confident, excellent communication skills and good telephone manner
- Knowledge of SAP would be an advantage
- Understanding UK and International order processing

Job Number 6343

**Job Types**: Full-time, Permanent

**Salary**: £27,500.00-£35,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Coleshill, Warwickshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: 6342

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