Neighbourhood Officer

2 weeks ago


Vale of Glamorgan, United Kingdom Eden Brown Full time

My client based in Vale of Glamorgan is currently looking for a Neighbourhood Officer to join their team on a temporary basis for 3 months ongoing at the rate of £21.26 umbrella an hour

**Job Purpose**
- Ensure applicants are visited in their homes and landlord references are completed promptly to support their priority assessment by the Council.
- Oversee the administration and management of transfer applicants.
- Liaise with the organisation and other referral agencies.
- Provide general advice on housing options such as mutual exchanges to help existing tenants and other customers to meet their housing requirements.
- Administer the lettings system and use our policies and procedures to meet housing need in the district and ensure properties are let within performance targets.
- Liaise with the supported housing team relating to letting supported living schemes, ongoing tenancy support in floating support schemes and obtaining support for new clients.
- Co-ordinate and carry out pre-allocation interviews with all prospective new tenants to ensure relevant advice about tenancy and support is offered to sustain a tenancy.
- Communicate effectively with new tenants through the allocation process, arranging for tenancy agreements to be signed and conditions of tenancy explained, as well as an explanation of our policies and procedures for tenancy management.
- Co-ordinate and carry out settling in visits for new tenants.
- Complete 6 monthly home visits and 9 monthly reviews for starter tenancies to ensure the tenancy is being satisfactorily maintained and appropriate support is offered if necessary.
- Deal with correspondence and enquiries as appropriate.
- Prepare monitoring and performance reports when required.
- Maintain tenancy and property records.
- To manage the empty properties process in their area from notice stage to re-letting.
- To be the focal point for neighbourhood based community engagement including environmental improvement schemes, skills and training projects and partner initiatives.
- Promote the provision of a tenant led housing service.

If you feel your skills match the above please send through your updated CV

Thank you

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.


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