Office Coordinator

4 weeks ago


Basingstoke, United Kingdom Knight Frank Full time

Reference No- 28641- Title- Office Coordinator - Basingstoke- Type- Fixed Term Contract- Salary Range- Competitive- Division- Residential- Sub Division- Country Business- Department- North Hampshire (10000058)- Location- North HampshireKnight Frank is looking to hire an Operations Coordinator to assist the Sales Team in their Basingstoke office. This will be a 12 month Fixed term contract covering Maternity leave.

**Responsibilities**:

- Provide an exceptional internal and external customer experience in every interaction
- Assist in answering incoming calls
- Work with Operations teams to provide a high level of support within agreed timeframes to Office Head, office team and other departments within the region:

- Property listings:

- Create new property activity records
- Order land registry title checks
- Register new instructions
- Create template letters and forms

**Accounts**
- Accurate generation of sales invoices
- Ensure accurate records are maintained on all reports
- Reconcile figures monthly

**General**
- Prepare reports for weekly and monthly meetings, MBOs and ad hoc requirements
- Be a trouble shooter with system processes and procedures
- Carry out monthly reporting to assist with performance monitoring
- Mentor new business support team members
- Demonstrate high competence in all KF systems (Working Life, Hub, Global Life, Power BI, Audit centre, etc.)
- Dictation

**Local Marketing**
- Create mailers, property brochures, window cards and pitching materials
- Arrange and upload EPCs, photos and floorplans

**Facilities**
- Manage office facilities
- Arrange works/contractors when required
- Upkeep and maintain office equipment/IT hardware
- Order stationery and hardware as required
- Assist with office refurbishment or relocation programmes

**Particular Aptitudes/Skills Required**
- 2 years+ experience in a similar operations, administration or secretarial role preferred
- Proficient with Microsoft office packages
- Flexibility, adaptability and a co-operative attitude
- Calm under pressure
- Excellent standard of English grammar and spelling
- Diligent and efficient
- Strong attention to detail
- Self-motivated
- Team player

LI-SO1

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