Inside Sales Co-ordinator

1 month ago

Basingstoke, United Kingdom Office Angels Full time

Our established client is looking for an Inside Sales Coordinator to join them on a 12 months either permanently or a Fixed Term contract. The role will be coordinating support for the global sales teams, working directly with their customers - excise goodsmanufacturers, importers, contract manufacturers, OEMs and similar.

Key to the role is forming relationships with these organisations to maximise revenues and provide timely forecasts of volumes from each on a monthly basis. The Inside Sales Coordinator is responsible for the forecasting process, the MPS process and forproviding outlook reports on a weekly basis. These processes are key to the management and reporting of volumes for operations, revenues for sales and profitability for Authentication.

In addition, the role will support administration and logistics for the Sales Teams to enable them to work effectively and efficiently. This support will include, CRM management, management of customer rebates, invoicing and payments for the team, especiallyfor TPPS, logistics for the team and other elements of support as required. On occasion, the role may involve travelling to their international offices or customer locations to provide onsite support to Sales.

**Attributes**
- Coordination and management experience for key business processes
- Ability to build relationships with external organisations and become a trusted contact
- Coordinator of internal functions to provide reporting of critical volume and revenue data
- Administrative experience in a fast-paced working environment
- Comfortable with, or keen to learn, digital tools, systems and databases
- Customer service focus with strong verbal and written communication skills
- Team player able to work in a flexible and adaptable manner
- Able to prioritise workload effectively with excellent organisational skills
- Problem solving skills, proactive in finding solutions to achieve outcomes
- Proficient Microsoft Office skills (Outlook, Teams, Word, Excel, PowerPoint)
- Experience with large corporate systems ideally CRM (e.g. Salesforce, Microsoft Dynamics) or ERP, finance or purchasing systems (e.g. SAP)
- Use of Microsoft SharePoint or updating content on a web platform
- Use of video conferencing facilities (Skype, FaceTime, WhatsApp, Teams)
- Additional languages would be an advantage ideally Arabic, Spanish, French, Japanese
- Knowledge of visa process, travel documentation or international shipping
- Purchasing process e.g. purchase orders, invoices, goods receipting
- Support to international teams, consideration for different time zones

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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