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Client Support Executive

4 months ago

Marlow, United Kingdom Bucks and Berks Recruitment Full time

Our client, a global company near Marlow, is looking for a Service Delivery Executive to join them. The Service Delivery Team is responsible for customer service, sales support, event organisation and administration and generally assists the sales team withany operational duties.
The company are looking for someone they can develop in the future and take on more responsibility and they also offer up to £2k bonus and good benefits.

Hybrid role - 2 days in the office and 3 from home, although this may be the other way around whilst training.
Key Responsibilities
- Processing customer bookings and payments
- Liaising with clients on course updates
- Providing an after sales support for clients
- Dealing with customer feedback and complaints
- Assisting with the planning, organisation, management of events
- Booking facilitators travel and accommodation
- Ensuring all training materials are couriered on time
- Help out with adhoc administration
Key Skills
- At least 2 years in a customer service or sales support position
- Proficient written and verbal communication skills
- Excellent organisational skills and attention to detail with the ability to multitask and prioritise a busy workload
- Experience with Microsoft Office products Outlook, Word and Excel

As an equal opportunity's employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity,race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.