Customer Assistant

1 month ago


Swindon, United Kingdom THE CLOUT AGENT LTD Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. Your main goal will be to ensure customer satisfaction and enhance the overall customer experience.

**Responsibilities**:

- Sell products and services to customers, utilising effective sales techniques
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Provide product information and recommendations to customers
- Up sell additional products or services to maximize sales opportunities
- Handle customer complaints or issues with patience and empathy, striving for resolution
- Demonstrate excellent time management skills to efficiently handle multiple tasks and prioritise customer needs

**Skills**:

- Strong communication and interpersonal skills
- Excellent phone etiquette and ability to handle high call volumes
- Ability to effectively upsell products or services to customers

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.

Pay: From £23,875.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Swindon, SN2 2PN: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 07/05/2024


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