Customer Assistant

2 weeks ago


Swindon, United Kingdom CSP U.K. LTD Full time

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. Your main objective will be to ensure customer satisfaction and assist with any inquiries or issues they may have.

**Responsibilities**:

- Greet customers in a friendly and professional manner
- Assist customers with their purchases and provide product information
- Handle customer complaints or concerns with patience and empathy
- Collaborate with team members to achieve sales goals
- Up sell products or services to increase revenue
- Answer phone calls and respond to customer inquiries promptly and professionally

**Skills**:

- Previous experience in a customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to sell products or services effectively
- Strong time management skills to prioritize tasks and meet deadlines
- Knowledge of phone etiquette and professional communication

Pay: From £23,755.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Swindon: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 16/05/2024



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