Front of House Staff

3 months ago


Broadstairs, United Kingdom The Table Full time

'''Job Summary'''
A front of house waiter in a small Japanese-inspired restaurant is responsible for providing excellent customer service and ensuring a pleasant dining experience for guests. The main duties and responsibilities of a front of house waiter in this role may include: 1. Greeting and seating guests: Welcoming guests as they enter the restaurant, escorting them to their tables, and ensuring they are comfortable. 2. Taking food and drink orders: Taking orders from guests and accurately recording them, ensuring any special requests or dietary requirements are noted. 3. Serving food and beverages: Delivering orders to tables in a timely manner, ensuring accuracy and presentation. Offering suggestions or recommendations from the menu if requested. 4. Providing recommendations: Having a good knowledge of the menu and being able to provide recommendations based on guest preferences and dietary restrictions. 5. Handling payments: Presenting bills to guests, processing payments, and providing accurate change. Ensuring all transactions are handled securely and efficiently. 6. Assisting with table turnover: Clearing and resetting tables between guests, ensuring a clean and organized dining area. 7. Addressing guest inquiries and concerns: Attending to any questions, concerns, or complaints from guests, and resolving them in a professional and courteous manner. 8. Collaborating with the kitchen staff: Communicating effectively with the kitchen staff to ensure smooth order delivery and addressing any issues or modifications requested by guests. 9. Upselling and promoting specials: Informing guests about daily specials, promotions, or any additional offerings to enhance their dining experience. 10. Following health and safety guidelines: Adhering to food safety and hygiene regulations, ensuring a clean and sanitary work environment. Overall, a front of house waiter in a small Japanese-inspired restaurant should have excellent communication skills, a friendly and approachable demeanor, and the ability to work well in a fast-paced environment. They should also have a genuine interest in Japanese cuisine and culture, as well as a willingness to learn and adapt to the restaurant's specific style and menu offerings.

**Job Types**: Full-time, Part-time

**Salary**: £10.00-£13.00 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Flexitime

Day range:

- Holidays
- Weekend availability

Physical setting:

- Bar
- Restaurant

Shift:

- Day shift
- Night shift

**Experience**:

- Customer service: 1 year (preferred)
- Bartending: 1 year (preferred)

Ability to Commute:

- Broadstairs (required)

Ability to Relocate:

- Broadstairs: Relocate before starting work (required)

Work Location: In person



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