Front of House Assistant

2 weeks ago


Broadstairs, United Kingdom Bannatyne Health Club Full time
Front of House Assistant - Broadstairs

Job Title : Front of House Assistant Hours : 32 Rate of Pay : 11.44 ph Location : Broadstairs

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. If you're ready to create a lasting first impression and ensure a seamless experience for our guests, we want to hear from you Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Greet and welcome guests with a friendly and professional demeanour. Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Handle guest inquiries providing information about spa services, treatments and products. Process payments and manage the reception area efficiently. Assist with the promotion of spa services, special offers and retail products. Ensure the reception area is clean, tidy and inviting at all times. Coordinate with Spa Therapists and other staff to ensure seamless service delivery. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role.

What we are looking for: Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. Excellent organisational skills and multitasking abilities. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.

It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills.

Why Bannatyne? Bannatyne is synonymous with excellence in the health and wellness industry. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. You'll work in a serene environment, surrounded by a team dedicated to making a difference in people's lives.

Ready to be the face of Bannatyne and create memorable experiences for our guests? Apply now and join our welcoming team

Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact


  • Front of House Staff

    6 months ago


    Broadstairs, United Kingdom The Table Full time

    '''Job Summary''' A front of house waiter in a small Japanese-inspired restaurant is responsible for providing excellent customer service and ensuring a pleasant dining experience for guests. The main duties and responsibilities of a front of house waiter in this role may include: 1. Greeting and seating guests: Welcoming guests as they enter the restaurant,...

  • House Manager

    4 months ago


    Broadstairs, United Kingdom McCarthy and Stone Full time

    Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a House Manager to join our team at Pearson House in...


  • Broadstairs, United Kingdom Chartwell House Care Home Full time

    **Join Our Team as a Bank Receptionist & Administration Assistant at Chartwell House Care Home by** **Boutique Care Homes!** **0 hour contract** **About Boutique Care Homes** As the care home’s Receptionist & Administration Assistant, you will serve as the first point of contact for visitors, residents, and team members. Your role is pivotal in creating...

  • Catering Assistant

    6 months ago


    Broadstairs, United Kingdom Chartwell House Care Home Full time

    **Join Our Team as a Kitchen Assistant at Chartwell House by** **Boutique Care Homes!** **About Boutique Care Homes** Boutique Care Homes is a family-run care provider, we pride ourselves on providing compassionate care, with true family values, ensuring your loved one lives a fulfilled life, enjoying fresh, nutritious home-cooked food and a choice of...


  • Broadstairs, United Kingdom Chartwell House Care Home Full time

    **Join Our Team as an Activities & Lifestyles Assistant at Chartwell House by Boutique Care Homes!** **About Boutique Care Homes** Boutique Care Homes is a family-run care provider, we pride ourselves on providing compassionate care, with true family values, ensuring your loved one lives a fulfilled life, enjoying fresh, nutritious home-cooked food and a...


  • Broadstairs, United Kingdom Connect2Kent Full time

    About UsConnect2Kent is currently seeking a Customer Experience Assistant to join a temporary on-going assignment with Kent County Council's Financial Assessment & Income Unit. Job PurposeThe Financial Assessment & Income Unit implement policies and legislation associated with the financial requirements of supporting clients known to Adult Social Care and...


  • Broadstairs, United Kingdom Connect2Kent Full time

    About Us Connect2Kent is currently seeking a Customer Experience Assistant to join a temporary on-going assignment with Kent County Council's Financial Assessment & Income Unit. Job Purpose The Financial Assessment & Income Unit implement policies and legislation associated with the financial requirements of supporting clients known to Adult Social...


  • Broadstairs, United Kingdom CV-Library Full time

    About Us Connect2Kent is currently seeking a Customer Experience Assistant to join a temporary on-going assignment with Kent County Council's Financial Assessment & Income Unit. Job Purpose The Financial Assessment & Income Unit implement policies and legislation associated with the financial requirements of supporting clients known to Adult Social...

  • Housekeeping Assistant

    7 months ago


    Broadstairs, United Kingdom The Royal British Legion Full time

    The Royal British Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. And we are not going anywhere. We support serving and ex-serving personnel all year round, every day of the week. **Benefits** - Excellent Rate of Pay - Employee Referral Scheme - Full Uniform provided - Generous Annual Leave...

  • Housekeeping Assistant

    6 months ago


    Broadstairs, United Kingdom The Royal British Legion Full time

    The Royal British Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. And we are not going anywhere. We support serving and ex-serving personnel all year round, every day of the week. **Benefits** - Excellent Rate of Pay - Employee Referral Scheme - Full Uniform provided - Generous Annual Leave...

  • Kitchen Assistant

    7 months ago


    Broadstairs, United Kingdom The Royal British Legion Full time

    We have an opportunity for a Kitchen Assistant to be based in at Maurice House, Broadstairs. We are looking for motivated individuals to join our Catering Department. We have part time (18 hours) available. Working to a set routine, you will be responsible for either assisting kitchen staff in preparing food, washing kitchen equipment and serving meals in...


  • Broadstairs, United Kingdom The Royal British Legion Full time

    The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin - ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us. **Our Values and Behaviours** Does the following describe you? - A desire to provide a great customer service and...


  • Broadstairs, United Kingdom Mashd Hospitality Recruitment Full time

    Avoid the daily grind and take your career to the next level as a Restaurant Supervisor / Junior Assistant Manager with Mashd Hospitality Recruitment. With a competitive salary of up to £38,000, you'll be well-rewarded for your hard work and dedication.This is a hands-on role that requires a strong leader with a proven track record of driving guest service...


  • Broadstairs, United Kingdom SLD Restaurants Ltd Full time

    We are recruiting front of house staff to join the team in our busy seaside restaurant. Good rate of pay + Tips **You must be available to work evening at weekends and during school holidays.** Applicants must be over 16 years old, flexible and have good work ethics. Experience preferred but not essential. Must be keen to learn. All tips and service...


  • Broadstairs, United Kingdom SLD Restaurants Ltd Full time

    We are recruiting front of house staff to join the team in our busy seaside restaurant. Good rate of pay + Tips **You must be available to work weekends and school holidays.** Applicants must be over 16 years old, flexible and have good work ethics. Experience preferred but not essential. Must be keen to learn. All tips and service charges are paid to the...


  • Broadstairs, United Kingdom SLD Restaurants Ltd Full time

    We are recruiting front of house staff to join the team in our busy seaside restaurant. Good rate of pay + Tips **You must be available to work evening at weekends and during school holidays.** Applicants must be over 16 years old, flexible and have good work ethics. Experience preferred but not essential. Must be keen to learn. All tips and service...

  • Dining Room Assistant

    6 months ago


    Broadstairs, United Kingdom The Royal British Legion Full time

    The Royal British Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. And we are not going anywhere. We support serving and ex-serving personnel all year round, every day of the week. **Benefits** - Excellent Rate of Pay - Employee Referral Scheme - Full Uniform provided - Generous Annual Leave...


  • Broadstairs, United Kingdom DNA Vetcare Full time

    **About The Role**: Are you a passionate and experienced Veterinary Receptionist looking for an exciting opportunity in beautiful Broadstairs? Located by the beach with a fab, fun, and supportive team in a fast paced and busy environment and pet cuddles - What more could you want? Look no further! Here at Briar House Vets, we are looking for a dedicated...

  • Wellbeing Assistant

    7 months ago


    Broadstairs, United Kingdom The Royal British Legion Full time

    The Royal British Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families. And we are not going anywhere. We support serving and ex-serving personnel all year round, every day of the week. **Benefits** - Excellent Rate of Pay - Employee Referral Scheme - Full Uniform provided - Generous Annual Leave...

  • Healthcare Assistant

    7 months ago


    Broadstairs, United Kingdom Superior Healthcare Full time

    Superior Healthcare is urgently seeking experienced Health Care Assistants and Support Workers who want the variety offered by working for an agency to join their team. Superior Healthcare is a leading healthcare agency with more than 100 care settings including nursing and residential care homes as well as the option of working in supported living houses...