Dermatology/rheumatology Nurse Support Secretary
7 months ago
We are looking for an enthusiastic, well-motivated team member to provide secretarial and admin support to the Dermatology and Rheumatology Nurses department based at Clifton Hospital. Excellent written, verbal, organisational and communication skills are essential, as is the ability to work within a team, on your own and to use your own initiative. A degree of flexibility is required for this role as you will be supporting both the Rheumatology Nursing team and the Dermatology team.
The successful applicant will support the Dermatology team Monday-Wednesday, and the Rheumatology Nursing team Thursday-Friday.
The successful applicant should be computer literate with a good understanding of all of the Microsoft packages. The ability to undertake audio typing/proof reading using the G2 dictation system would also be preferable.
Working for Blackpool Teaching Hospitals NHS Foundation Trust will provide you with lots of opportunity to develop your skills and further your career. The Trust provides services to the 440,000 residents of Blackpool, Fylde and Wyre and North Lancashire.
**As a Trust we are committed to**:
Developing new roles and ways of working to ensure a flexible and innovative approach to staff.
Real equality of opportunity.
Continual development and learning for staff.
Achieving a work life balance.
We are committed to the effective recruitment, retention and development for our employees, which is why we offer a great working environment, an attractive range of benefits and excellent opportunities for training and development.
The Trust is accredited as a disability Confident employer. That means we recognise our obligations to ensure people with disabilities are afforded equal opportunity to enter employment and progress if and where possible.
Open and distribute all correspondence received into the department, ensuring all referrals received into the department are given to the appropriate staff to triage.
Ensure all referrals are triaged and sent to the appointments team in an efficient and timely manner for the appointments to be booked.
To provide a comprehensive audio typing service and voice recognition using the G2 system, ensuring departmental typing targets are met, all is prepared for signature promptly and of a high standard and documents are filed correctly in the case notes.
The retrieval, return and correct tracing of patient case notes.
Deal with incoming calls from external stakeholders, as well as making outgoing calls as and when required in an efficient, tactful and diplomatic manner, ensuring that any messages/information are passed on quickly and accurately.
Patient appointment management.
File patient investigations and correspondence.
Provide cross cover for annual leave and sickness to ensure the smooth running of the service.
General office administration for the needs of the service.
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